Eda Nurlisha Binte Zulkifly

• Answer telephones and direct calls to appropriate staff. Transmit correspondence or medical records by mail. e-mail. or fax. Schedule and confirm patient diagnostic appointments. procedures or medical consultations.
• Operate office equipment and use word processing, spreadsheet. or other software applications to prepare reports, invoices, letters, or medical records. Enter data. such as demographic characteristics. history and extent of disease. diagnostic procedures. or treatment into Plato system.
• Interview patients to obtain medical information and measure their vital signs. weight. and height. Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Prepare and administer medications as directed by a physician. Perform counter duties and cashiering.
• Inventory check for medications checklist bi monthly.

• Operate office equipment and use word processing, spreadsheet, or other software applications to prepare reports, invoices, letters, or medical records, faxing and scanning of patients medical records to Plato system
• Chaperon Doctor in Consultation Room
• Perform counter duties for booking of appointments, cashiering and registration of patients and answering phone calls.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
• Prepare and administer medications as directed by a physician
• Keeping the clinic clean at all times
• Inventory check for medications checklist bi monthly.
• Claiming of Insurance for patients

• Answers daily phone calls, directing enquiries to relevant staff and relaying detailed, accurate messages.
• Booking of appointments for IVF Operating Theatre.
• Filing, Scanning and attaching related documents to Patient's record in Plato system
• Coordinate with Doctor's and Nurses and preparing patients for procedures
• Ordering of stationeries and pantry items.

• Answer telephones and direct calls to appropriate staff. Transmit correspondence or medical records by mail. e-mail. or fax. Schedule and confirm patient diagnostic appointments. procedures or medical consultations.
• Operate office equipment and use word processing, spreadsheet. or other software applications to prepare reports, invoices, letters, or medical records. Enter data. such as demographic characteristics. history and extent of disease. diagnostic procedures. or treatment into Plato system.
• Interview patients to obtain medical information and measure their vital signs. weight. and height. Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Prepare and administer medications as directed by a physician.
• Perform counter duties and cashiering.
• Inventory check for medications checklist bi monthly.

• Responsibilities included receiving and distributing messages from telephone/email as appropriate, taking clear messages and passing these promptly to the appropriate member of team
  Typing of letters, reports, copy typing, photo copying, faxing, scanning, sorting and distributing post
• Provided reception duties on behalf of the team, which involved providing face-to-face contact for visitors in a responsive and courteous manner
• Responsible for coordinating travel and accommodations for internal faculty and staff
• Coordinate with travel agents for booking, price quotes, changes in scheduled etc
• Monitor campus pantry to ensure excellent service to guest and staff and supervise pantry lady
• Ordering of stationeries and maintain enough supplies for the department
• Responsible for distributing mails to internal staff and students, dispatch of official couriers locally and overseas
• Maintain and trace the student complaint register and suggestion book at the reception and distribute and track the student washing tokens
• Achievements/Tasks

• Assist, translate and chaperon Doctors in the consultation room
• Working in the Multi Discipline Specialist for Clinics - Cardiac
• Medicine, Urology, Respiratory, Orthopedics, Gynae
• Provide basic nursing care and assist in Patient's mobility
• Prepare consultation room before start of clinic to ensure smooth flow of clinic operations
• Schedule and confirm patient diagnostic appointments, procedures or medical consultations
• Filing, scanning, photocopying and faxing of documents
• Assist in other ad-hoc duties assigned by Nurse Manager.

• Achievements/Tasks
• Handle Patients registration and record of patients in the system
• Fixing of future appointments for Patients follow up
• Handle inquiries from patients and relatives via face to face and phone
• Direct any related inquiries to the relevant Staff Nurse and
• Doctors
• Work closely with Doctor in Charge, Nurse Manager and Nurses to ensure smooth work flow and assist in Patient care from time to time
• EDUCATION
• Collate feedback from Patients and direct to Nurse Manager
• Provide admin support to the department in ensuring enough stationaries supplies
• Arrange for CSSD for Sterilization of medical equipment's
• Assist in other ad-hoc duties assigned by Nurse Manager.