Highly-skilled Chief Operations Officer with extensive experience overseeing operations and employees. Dedicated to promoting the company culture and enhancing brand awareness to increase client bases and profitability.
Overview
25
25
years of professional experience
Work History
Chief of Operations / Senior Specialist Staff Officer
Ministry of Defence (MINDEF)
01.2018 - Current
Responsible for developing and training human capital in Intelligence Planning, Analysis, Monitoring and Reporting
Responsible for leading change management with other divisions of organization and wider civil service to achieve best optimization of human capital and capabilities in achieving sustainable excellence in Mission Outcomes, People Development and Technology
Lead collaboration with local and international partners into adopting new capabilities, enhancing, undertake relative performance benchmarking and enhance government and industry relations for strategic dividends.
Other key responsibilities include Strategy Conceptualization at whole of Organization level; driving implementation at various departmental levels; Human Capital recruitment, career management and development; driving training eco system to ensure that skills are refreshed and applied dynamically and lessons learnt rapidly cascaded for broader adoption
Served as a key member of Organization's Audit Board.
Senior Director / Head of Dept
MINDEF
01.2014 - 01.2018
Two Head of Department appointments overseeing various regions in Asia that included a wide spectrum of domains ranging from geo-politics to economics to traditional and asymmetrical threats including those of cyber and digital.
Formulated and executed deployment strategies aligning capabilities and resources towards achieving organizational goals in diverse, dynamic and fluid context
Led large teams with diverse skills and capabilities to achieve successful Intelligence planning, analysis and reporting goals and tasks, over tight and mission critical timelines
Played a leading role in organizational transformational, deploying new Technology adoption coupled with workforce refresh as well as business process reengineering.
Director
MINDEF
01.2010 - 01.2014
Transitioned to the public service, reporting to a Head of Department, with responsibility for a geographic area to undertake extensive international research to underscore analysis of threats across a spectrum of domains from Military to Counter Terrorism to geo political risk
Led teams in the implementation of organization's strategy and pursuit of results
Learnt to collaborate and work as part of a larger team with diverse skills to harness, optimize and deploy tools, capabilities and resources effectively
Strong demonstration of competencies and achievements of results led to being promoted to Senior Director with a Head of Department role in 2014.
Regional Marketing Manager
Fistra Technologies Pte Ltd
01.2001 - 01.2010
Based in Kuala Lumpur for 5 years
Transformed a start-up into a going concern
Oversaw business development, human resource and finance
Responsible for the entire gamut of the Malaysian business operations, providing systems integration to provide cost effective technology solutions
Developed new business channels and verticals.
Managing Director
Fistra Technologies (M) Sdn Bhd & Edu Matrix Sdn Bhd
01.2001 - 01.2010
Based in Kuala Lumpur for 5 years
Transformed a start-up into a going concern
Oversaw business development, human resource and finance
Responsible for the entire gamut of the Malaysian business operations, providing systems integration to provide cost effective technology solutions
Developed new business channels and verticals.
Trainee Station Manager / Customer Services Manager
Singapore Airlines
01.1999 - 01.2001
Trainee Station Manager cum Customer Services Manager, Changi Airport, Singapore Airlines
Gained exposure to corporate management and marketing with a deep focus on Airport Operations
Promoted to the position of Assistant Station Manager, Frankfurt, Germany
In the latter position, was to assist to supervise and manage all matters pertaining to SIA's airport operations in Frankfurt.
Education
AML/CFT Digital Forensics and Fundamentals of Forensic Accounting -
Institute of Singapore Chartered Accountants
Singapore
01.2020
Advanced Management Programme - Fundamentals of Business Leadership; Transition to Business Leadership
IMD Lausanne Switzerland For Executive Development
Singapore
01.2018
Senior Management Programme -
Singapore Civil Service College
01.2014
Masters in Intelligence and International Security -
King's College London
01.2007
Bachelor of Arts - History
National University of Singapore
Singapore
01.1999
Skills
Financial Management
Program Administration
Investor Relations
Employee Motivation and Performance
Languages
English
Malay
Bahasa Indonesia
Hindi
Hobbies and Interests
Golfing
Reading about Strategy, Innovation, Technology and Self Improvement
Travelling
Spending time with family and friends across the world
Timeline
Chief of Operations / Senior Specialist Staff Officer
Ministry of Defence (MINDEF)
01.2018 - Current
Senior Director / Head of Dept
MINDEF
01.2014 - 01.2018
Director
MINDEF
01.2010 - 01.2014
Regional Marketing Manager
Fistra Technologies Pte Ltd
01.2001 - 01.2010
Managing Director
Fistra Technologies (M) Sdn Bhd & Edu Matrix Sdn Bhd
01.2001 - 01.2010
Trainee Station Manager / Customer Services Manager
Singapore Airlines
01.1999 - 01.2001
AML/CFT Digital Forensics and Fundamentals of Forensic Accounting -
Institute of Singapore Chartered Accountants
Advanced Management Programme - Fundamentals of Business Leadership; Transition to Business Leadership
IMD Lausanne Switzerland For Executive Development
Senior Management Programme -
Singapore Civil Service College
Masters in Intelligence and International Security -