Deidre Zeris
Telesales Representative
Summary
I am a strong-willed individual with high persistence. I am looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. I would like to develop new skills and knowledge to upgrade myself and build my career.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
Work History
Telemarketing Representative (RO)
PERSOLKELLY Singapore Pte Ltd - Assigned To Citibank Singapore Limited
02.2020 - Current
- Acquire new and existing customers for personal loans and balance transfer facilities through outbound calling
- Handle follow-up on income documents and assist in loan amount calculations based on the customer's annual income package
- Report directly to team manager in implementing sales and service strategies to achieve targets
- Handle pre-sales and post-sales queries
Telesales Officer (Inbound)
Kelly Services Pte Ltd - Assigned To DBS Bank
06.2019 - 12.2019
- Handling of inbound and outbound calls on customer’s enquiries
- To cross-sell via calls on unsecured loans, credit facilities and Debt consolidation plan
- To ensure prompt follow-up with customer when required
- To meet all set productivity targets required by the business
Admin Executive
Esmart Mobile Pte Ltd
12.2017 - 05.2019
- Generating sales reports
- Cross-checking of application forms and invoices
- Handling vendor and voucher claims
- Ordering of accessories and allocating them to various retail outlets
Education
Bachelor of Business - Banking And Finance
Murdoch University
Singapore 09.2021 - Current
Diploma - Banking And Finance
Kaplan Higher Education Institute
Singapore 12.2019 - 07.2021
Business - Floristry
ITE College Central
Singapore 01.2015 - 12.2016
GCE 'N' Level -
Paya Lebar Methodist Girls' School
01.2011 - 12.2014
Skills
Building Rapport
undefinedTimeline
Bachelor of Business - Banking And Finance
Murdoch University
09.2021 - Current
Telemarketing Representative (RO)
PERSOLKELLY Singapore Pte Ltd - Assigned To Citibank Singapore Limited
02.2020 - Current
Diploma - Banking And Finance
Kaplan Higher Education Institute
12.2019 - 07.2021
Telesales Officer (Inbound)
Kelly Services Pte Ltd - Assigned To DBS Bank
06.2019 - 12.2019
Admin Executive
Esmart Mobile Pte Ltd
12.2017 - 05.2019
Business - Floristry
ITE College Central
01.2015 - 12.2016
GCE 'N' Level -
Paya Lebar Methodist Girls' School
01.2011 - 12.2014
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