Summary
Overview
Work History
Education
Skills
Timeline
Generic
Deidre Zeris

Deidre Zeris

Telesales Representative

Summary

I am a strong-willed individual with high persistence. I am looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. I would like to develop new skills and knowledge to upgrade myself and build my career.

Overview

6
6
years of professional experience
10
10
years of post-secondary education

Work History

Telemarketing Representative (RO)

PERSOLKELLY Singapore Pte Ltd - Assigned To Citibank Singapore Limited
02.2020 - Current
  • Acquire new and existing customers for personal loans and balance transfer facilities through outbound calling
  • Handle follow-up on income documents and assist in loan amount calculations based on the customer's annual income package
  • Report directly to team manager in implementing sales and service strategies to achieve targets
  • Handle pre-sales and post-sales queries

Telesales Officer (Inbound)

Kelly Services Pte Ltd - Assigned To DBS Bank
06.2019 - 12.2019
  • Handling of inbound and outbound calls on customer’s enquiries
  • To cross-sell via calls on unsecured loans, credit facilities and Debt consolidation plan
  • To ensure prompt follow-up with customer when required
  • To meet all set productivity targets required by the business

Admin Executive

Esmart Mobile Pte Ltd
12.2017 - 05.2019
  • Generating sales reports
  • Cross-checking of application forms and invoices
  • Handling vendor and voucher claims
  • Ordering of accessories and allocating them to various retail outlets


Education

Bachelor of Business - Banking And Finance

Murdoch University
Singapore
09.2021 - Current

Diploma - Banking And Finance

Kaplan Higher Education Institute
Singapore
12.2019 - 07.2021

Business - Floristry

ITE College Central
Singapore
01.2015 - 12.2016

GCE 'N' Level -

Paya Lebar Methodist Girls' School
01.2011 - 12.2014

Skills

Building Rapport

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Timeline

Bachelor of Business - Banking And Finance

Murdoch University
09.2021 - Current

Telemarketing Representative (RO)

PERSOLKELLY Singapore Pte Ltd - Assigned To Citibank Singapore Limited
02.2020 - Current

Diploma - Banking And Finance

Kaplan Higher Education Institute
12.2019 - 07.2021

Telesales Officer (Inbound)

Kelly Services Pte Ltd - Assigned To DBS Bank
06.2019 - 12.2019

Admin Executive

Esmart Mobile Pte Ltd
12.2017 - 05.2019

Business - Floristry

ITE College Central
01.2015 - 12.2016

GCE 'N' Level -

Paya Lebar Methodist Girls' School
01.2011 - 12.2014
Deidre ZerisTelesales Representative