Sharon Lin
Summary
A highly efficient and versatile individual, skilled in multitasking and time management. Excelling in office administration and project coordination. Ability to meet customer satisfaction through effective communication and organization and creating a warm and supportive customer relationship.
Overview
14
14
years of professional experience
Work History
Sales & Administrative Manager
Yu Cheng Timber Industries & Trading
05.2010 - 09.2012
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities and managed showroom sales and purchases.
- Led a team of general clerks for auditing accounts and clerical tasks.
- Responsible of coordinating progress projects and liaised with clients, contractors and house owners for site meetings, inspections and handover.
Property Manager
EM Services Pte Ltd
06.2007 - 04.2010
- Led a team of property officers, supervisors and technicians to provide facilities management for Downtown East including Begonia, D'marquee and E!hub, Dawson Place and New Bridge Centre.
- Handled tenant complaints promptly and appropriately, calling in technicians, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Project Services Assistant
Cube Housing Association Ltd Scotland
05.2005 - 03.2007
- Worked closely with vulnerable tenants for medical adaptations and monitored budgets on yearly basis allocated by Glasgow City Council and Communities Scotland.
- Assisted in collation and implementation of statutory regulations to ensure the Association is complying with legislative requirements.
- Responsible for processing invoices and project valuations, and liaised with other departments to deliver corporate service to customers.
- Assisted with preparation, collation and input data on the IBS system and other IT systems.
Sales & Administrative Executive
Yu Cheng Timber Industries & Trading
09.2001 - 10.2004
- Responsible for scheduling and tracking projects progress.
- Undertook for reception and general clerical works including invoicing, quotation preparations, data entry and secretarial tasked.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
- Involved in preparation of accounting tasks.
Technical Officer (Housing & Maintenance Section)
Housing Development Board of Singapore
06.1998 - 02.1999
- Responsible of daily inspections and undertook necessary maintenance to all common areas of residential estates.
- Supervised the appointed site foremen and group of foreign labourers to ensure satisfactorily level of environment for various housing estates.
- Worked closely with residents of the estates for complaints and feedbacks to further improve communal services.
Education
Bachelor of Science - Estate Management With 2nd Upper Class Honours
Heriot-Watt University
Scotland UK07-2001
Diploma - Building & Property Management
Singapore Polytechnic
Singapore05-1998
GCE O Level -
Woodlands Secondary School
Singapore12-1994
Skills
- Office administration
- Organization and multitasking
- Proficiency in Microsoft Office and Project
- Proficiency in analyzing and interpreting large amount of data and number
- Proficiency in written and spoken of English, Mandarin and Dialects
Timeline
Sales & Administrative Manager
Yu Cheng Timber Industries & Trading
05.2010 - 09.2012
Property Manager
EM Services Pte Ltd
06.2007 - 04.2010
Project Services Assistant
Cube Housing Association Ltd Scotland
05.2005 - 03.2007
Sales & Administrative Executive
Yu Cheng Timber Industries & Trading
09.2001 - 10.2004
Technical Officer (Housing & Maintenance Section)
Housing Development Board of Singapore
06.1998 - 02.1999
Bachelor of Science - Estate Management With 2nd Upper Class Honours
Heriot-Watt University
Diploma - Building & Property Management
Singapore Polytechnic
GCE O Level -
Woodlands Secondary School
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