RENA TIOH
Summary
Driven and enthusiastic individual with experience in critical thinking and nursing background. An outgoing, positive and straightforward character capable with working with a team of people. Highly passionate about the challenges given in different working environment. Enjoy seeking new opportunities and skill sets as it goes along.
Overview
8
8
years of professional experience
Work History
Clinic Assistant
IDOC Clinic
04.2019 - 04.2020
- Assisting doctors in procedures
- Helped front desk staff register and process patients.
- Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
- Coordinated patient movements through clinic from waiting areas to examination rooms and phlebotomy stations.
- Taught patients about medications, procedures, and care plan instructions and billing.
- Basic filing and Excel use
- Staff rostering
- Protected patients by following strict HIPAA protection requirements and internal data security procedures.
- Set appointments for patients and reached out to reschedule appointments due to provider availability.
Tailor
Dorcas Stitch
05.2017 - 03.2019
- Served different professionals in their daily outfits.
- Assist to let down hems to shorten or lengthen garment parts.
- Customized designs and measurements to fit client requirements.
- Completed fittings with models and customers and pinned garments for planned alterations.
- Read pins from previous fittings and other professionals to complete changes.
- Conducted final fittings before special events.
- Steamed and ironed fashion items in preparation for professional photo shoots.
Staff Nurse
SOG – Cindy Pang Clinic
06.2016 - 02.2017
- Assisting doctors in procedures
- Billing and explaining of charges of procedures
- Booking of operating theatres and radiology departments and appointments for patients.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Sales Representative
Monster Shine Pte Ltd
09.2015 - 05.2016
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Generated new leads through networking and attending industry events.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
- Negotiated prices, terms of sales and service agreements.
Staff Nurse
Changi General Hospital
06.2012 - 08.2015
- Writing case reports for patients to aid doctors in further investigations
- Taking care of patients during shifts, eg: ADLs, Monitoring vital signs
- Carry out orders given by Doctors after each rounding
- Serving medications and performing critical care and interventions
- Comforting and reassuring family members
Education
Diploma - Nursing
Nanyang Polytechnic, School of Nursing
Singapore2012
Skills
- Teamwork and Collaboration
- Proficient in MS Office (Excel, Microsoft word, Powerpoint)
- Verbal and Written Communication - English, Mandarin, Dialect : Hokkien
Timeline
Clinic Assistant
IDOC Clinic
04.2019 - 04.2020
Tailor
Dorcas Stitch
05.2017 - 03.2019
Staff Nurse
SOG – Cindy Pang Clinic
06.2016 - 02.2017
Sales Representative
Monster Shine Pte Ltd
09.2015 - 05.2016
Staff Nurse
Changi General Hospital
06.2012 - 08.2015
Diploma - Nursing
Nanyang Polytechnic, School of Nursing
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