Zubaidah Yusof
Singapore
Summary
Instructional Assistant in SAS (Singapore American School) Volunteered as one of the DEI Team Planning members from July 2019 to June 2023 Did four presentations in SAS during DEI Inservice day. An active member of OnePeople.sg (OPsg) as a facilitator for Polytechnic and Uni Students. Specialised as a Training Executive to deliver an effective motivational and transformational training education for students and adults. Experienced in conducting motivational talk and transformational training in Girl's home (PERTAPIS). Experienced in designed indoor and outdoor programmes for Primary School. (Both for lower and upper primary.) Facilitating and presenting focus group discussions for single parents and low-income family. Capable in managing audiences and classes of all levels from children to adult learning. Head-hunting new trainers for the setting up of new branch offices in Beijing, China. Facilitate and set up Trainer's Orientation Programmes.
Educator & Motivational Speaker Positive Psychology Practitioner (currently undergoing the training) Counsellor (in-house trained in medical institution) Certified facilitator and trainer in local institutions. Creative, Result Oriented and Compassionate Individual. Excellent program coordinator with on-point and clarity in presentation with essential quality. An active listener, community builder and counselor for underprivileged communities in Singapore. Work independently and have good teamwork.
Overview
28
28
years of professional experience
Work History
Instructional Assistant (Assistant Teacher)
Singapore American School
10.2018 - 12.2023
- Maintained safety and security by overseeing students in recess environments.
- Promoted a culture of respect and inclusion within the classroom, fostering positive relationships among students from diverse backgrounds.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Work closely with other Instructional Assistants within my grade levels to achieve better and smooth operation for every students within third graders.
- Provided support to help students with special needs learn and grow.
- Mentored and tutored individual students needing additional help.
- Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.
- Copied, organized and distributed classroom assignments or other paperwork.
- Provided support during classes, group lessons, and classroom activities.
- Participated in parent-teacher conferences, offering insights and suggestions to support student success at home and school.
- Assisted educators in planning and executing field trips that reinforced curriculum content while providing hands-on learning experiences for students.
- Enhanced student comprehension by utilizing multimedia resources and interactive activities in lesson plans.
- Help to prepare lesson plan for the classroom set up with the team of grade three teachers.
- Created lesson materials, visuals, and digital presentations to supplement lesson plans.
- Contributed to a positive and collaborative school culture by actively participating in staff meetings, committees, and professional learning communities.
- Coordinated with other instructional assistants to ensure consistent implementation of classroom procedures and expectations across all subjects.
DEI Team Planning member
Singapore American School
01.2019 - 12.2023
- Did presentations during Personal Development for all staffs and educators in SAS.
- Attend every meeting and contribute ideas with the DEI planning team.
- Dedicated and passionate about contributing and building bridges between, support staffs and educators during DEI personal development.
- Outsourcing external speakers and trainers for every personal development events.
- Collaborated with the DEI team to implement well structured lesson plan and strategies that will promote better understanding on the subject matter.
Life Coach Trainer, Student Care Specialist
Student Care Specialist Pte Ltd
07.2016 - 11.2016
- Supported schools in providing after school care for students (Primary 1 to 6)
- Formulated and implemented activities that promote creativity, confidence and thinking skills
- Involved in activities such as befriending and counseling for students on personal, family and social issues.
- Implemented creative problem-solving techniques with students to identify innovative solutions for various life obstacles.
- Facilitated group workshops on topics such as communication, time management, and stress reduction, promoting overall wellbeing, during after school activities.
- Facilitated group sessions and learning discussions to further objectives.
Client Training Specialist
Roche Pharmaceutical Industries
03.2013 - 10.2015
- Co-ordinated, organised and scheduled programs
- Handled GMP Documentation
- Updated and review policies.
- Collected, arranged, and input information into database system.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Generated reports detailing findings and recommendations.
- Followed all company policies and procedures to deliver quality work.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Gathered, organized and input information into digital database.
Coaching Associate
Centre for Creative Leadership (Singapore)
03.2010 - 01.2013
- Scheduled and set-up Training Program for Coaches and Clients
- Interviewed and recruited new Coaches
- Liaised directly with all the 75 coaches in the APAC region.
- Maintained relationships with coaches and customers to maximize network & business opportunities.
- Generated monthly & annual reports and presentations for senior management.
- Assisted in recruiting top talent for various positions within the company, contributing to a high-performing workforce capable of meeting business goals effectively.
- Conducted comprehensive market research to identify emerging trends and opportunities for growth within the industry.
- Developed strong rapport with coaches and customers, and created positive impression of the Organization.
Training Executive
ABB Pte Ltd
04.2008 - 02.2010
- Prepared classrooms and training materials for trainers
- Managed and planned programmes for trainers
- Scheduled trainers for training programmes
- Ensured the smooth running of programmes.
- Facilitated networking events between trainees and experienced professionals, fostering a collaborative learning environment.
- Continuously evaluated program feedback from participants and stakeholders, incorporating improvements as necessary to meet evolving business needs.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring by 5%.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Delivered new employee onboarding and training sessions via system software.
Snr Admin Officer (Operating Theatre)
National University Hospital
01.2000 - 01.2008
- Created and managed project plans, timelines and budgets.
- Key-in backroom charges done during and post-opt surgery.
- Wrote detailed narrative reports for use in investigations.
- Gathered, organized and input information into digital database.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures. (For staffs, doctors and nurses)
- Educated staff on organizational mission and goals to help employees achieve success.
- Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
- Do half a year audit check within operating theater and sterilize unit team.
- To ensure all work in timeliness and according to the Ministry Of Health protocols.
Patient Care Assistant
National University Hospital
01.1996 - 01.2000
- Collaborated with doctors and nurses to prepare at-home medication guidelines and educated patients and families on correct medication administration.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Collaborated with interdisciplinary teams of hospital top management staff, and nurses to develop individualized care plans for each patient''s unique needs.
- Reassured patients conducted by nurses explaining medical practices and processes in easy-to-understand terminology. (To observe and chaperone the nurses and doctors during this session)
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Coordinated and processed personnel files and medical records.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Trained in medical terminology language, to improve communication and care for non-native English speaking patients.
- Key-in ward charges and discharge patient via computer system.
Education
Graduate Diploma - Management Studies
UniSIM
Singapore01.2010
Skills
Coaching and Mentoring Skillsundefined
Awards
- Aug 1999: "Quest" - Quality Achievement Award
- Nov 2003 Check First - Silver Award for MOH In-House Convention 2003 for Excellence
Freelance Work
- One People.sg
- AWARE
- Living On The Edge (Poverty Sensitisation Program)
Interests And Voluntary Service
- Beyond Social Services(2010-2011)
- Project Heal (IMH) (2010-2012)
- Daughters Of Tomorrow - DOT (2016-2020)
- PERTAPIS Girls' Home (2013-2014)
- AWARE (2010 - 2016)
Research And Presentation
- Presented my research paper: Exploration in the Diversity of Ethnicity and Faith in Singapore, at Jakarta, held by Indonesia Ministry of Religious Affair, Oct 2016
- Field researcher in the Challenges of Single Housing Research Project for AWARE (2015 - 2016)
Leadership Experience
- Volunteer Trainer for Financial Literacy Program for Low Income (for DOT)
- Facilitator for WOW Kampung at Ground-Up Initiatives (2016-2019)
- Facilitated some of the OnePeople.sg Culture and Ethnicity Events (Present)
- Facilitated for MCYS (Ministry of Culture Development and Youth & Sport) Culture and Ethnicity Events (2017)
Referrals
- Khyrana Pambudi, kpambudi@sas.edu.sg, +65 98734111
- Gary Gray, Gary.grayjr1@gmail.com, +84 334189646
Timeline
DEI Team Planning member
Singapore American School
01.2019 - 12.2023
Instructional Assistant (Assistant Teacher)
Singapore American School
10.2018 - 12.2023
Life Coach Trainer, Student Care Specialist
Student Care Specialist Pte Ltd
07.2016 - 11.2016
Client Training Specialist
Roche Pharmaceutical Industries
03.2013 - 10.2015
Coaching Associate
Centre for Creative Leadership (Singapore)
03.2010 - 01.2013
Training Executive
ABB Pte Ltd
04.2008 - 02.2010
Snr Admin Officer (Operating Theatre)
National University Hospital
01.2000 - 01.2008
Patient Care Assistant
National University Hospital
01.1996 - 01.2000
Graduate Diploma - Management Studies
UniSIM
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