Zoey Leong Hsueh Yee
Summary
Experienced Senior Shipping officer with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.
Overview
9
9
years of professional experience
Work History
Senior Shipping Officer
Shimano (Singapore) Pte Ltd
02.2018 - Current
- Receive customer order, handle customer payment and liaise with customer for shipment confirmation.
- Interact with clients on the phone and email in a professional
manner. - Liaise with warehouse and communication with forwarder for shipment arrangement
- Ensured on-time deliveries by closely monitoring shipment progress and resolving issues promptly.
- Plan shipment for customers and liaise with 7 factories
- Arrange bank negotiation and issue invoice & packing list.
- Established clear expectations for performance levels within the team, holding members accountable for results through ongoing feedback loops.
- Enhanced team productivity by streamlining communication channels and implementing efficient task allocation strategies.
- Present the monthly closing results and forecast next month's sales status to senior management.
- Development a new system for department.
Sales Coordinator
SUMITOMO (SHI) CYCLO DRIVE ASIA PACIFIC PTE LTD
05.2015 - 04.2017
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Processes customer/sales order, check order for inconsistencies & correctness.
- Liaised with oversea factories for the shipment arrangement.
- Coordinated with customer & prepare shipping documents as required.
- Handled LC shipment.
- Checked BL, Certificate of origin (COO), & Form E.
- Filling of documents.
Education
Diploma of Logistics Management
Southern University College
Malaysia05.2015
Skills
- Shipping knowledge
- Microsoft office: Excel, Power BI, Powerpoint
- TradeNet
- E-COO / Form D & E
Timeline
Senior Shipping Officer
Shimano (Singapore) Pte Ltd
02.2018 - Current
Sales Coordinator
SUMITOMO (SHI) CYCLO DRIVE ASIA PACIFIC PTE LTD
05.2015 - 04.2017
Diploma of Logistics Management
Southern University College
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