Hu Ai Fang Ivy

Most of my professional achievements and innovations have been accomplished with my current employer, Shimano. It is over these past 8 years that my career in the import/export distribution industry began to take shape.

Understanding the companies' strategic directions, I realized I needed to align my performance accordingly. For me to deliver sustainable and quality results, I took responsibility for my individual growth and made a commitment to continue learning to support the customer and business growth.

• Strong written and verbal communication skills in English and Mandarin
• Ease of dealing with people from various countries and cultures
• Good team player with the ability and attitude to work collaboratively in a team-based work culture
• Dedicated and service-oriented individual with focus on customer satisfaction
• Positive thinker with the right attitude and determination to succeed in difficult situations
• Ability to adapt to new environments and a fast learner
• High attention to detail with excellent time management and prioritizing skills
• Ability to work well under pressure and with minimal supervision
• Experience with office administrative duties and supervising juniors
• Good communication and presentation skills
• Experienced Tutor in Mandarin Language for Primary and Secondary levels

• Hotel Operations Training, 2002
• Crowd Management Training, 2003
• Passenger Safety Training, 2005
• Singapore Customs Competency test for Declarants, 2015
• Classification and The Harmonised System Course, 2015
• Rules of Origin / Free Trade Agreements Course, 2015
• Essentials of Internal (Export Control) Compliance Programme, 2015
• Customs Procedures Course, 2015
• Import & Export Documentation and Procedures, 2016
• Import & Export Practice and Effective Uses of Letter of Credit, 2019

Date of Birth: 16 Apr 1983