Za Latt Phyu
Summary
i am a Singaporean burmese that love meeting with new people from all walks of life to share my knowledge and experiences. My family migrated from Myanmar to Singapore when I was 6 years old and I spent most of my childhood growing up in Singapore. Hence, I am familiar with Singapore’s unique culture as a multi-cultural and multi-racial country. I love music and love to dance and sing as my interest to do during my free time.As of now, I am seeking to contribute back to the society by helping serve the Burmese community in Singapore and anyone else who might benefit from knowledge and skills before i further study.
Overview
8
8
years of professional experience
Work History
Financial Services Consultant
AIA
08.2022 - Current
- Worked with clients and finance companies to find optimal solutions for financing.
- Educated and worked with clients on ROI terms to find accurate solutions.
- Offered competitive commercial banking solutions and retail financing options.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Managed client financial portfolios to minimise risk and optimize returns.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
Beautician and Tattoo Artist
Self-employed
01.2022 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Applied makeup to clients for special occasions to meet requirements.
Beauty & Hair Salon Assistant
Family Business
01.2016 - Current
- Peninsula Plaza)
- Mainly served Burmese customers where I built many connections with Burmese community
- Attended to various customers’ enquiries and needs
- Recommendation of appropriate hair colours and hairstyles
- Pitching and cross-selling of various hair products to customers to boost sales
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
Sales Management Associate
NTUC Income
01.2021 - 05.2022
- NTUC Income)
- Studied for and passed required CFMAS exams to obtain RNF license
- Performed multiple insurance portfolio reviews
- Understanding client’s needs to recommend appropriate policies
- Conducted various branch duties and served walk-in clients
- Cold calling clients and setting appointments over phone
- Greeted customers and offered assistance for increased customer satisfaction.
Guest Experience Specialist
St Regis
09.2019 - 04.2020
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Processed guest check-ins and check-outs following procedures for fast turnover.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Collaborated with front-of-house and housekeeping departments to facilitate smooth hotel operations.
Education
Diploma - Hospitality and Tourism Management
Temasek Polytechnic
06.2020
O'Level Cambridge Examination
Dunman Secondary School
12.2016
PSLE - PSLE-primary School Leaving Examination
Qiaonan Primary School
2012
Skills
Hard Skills
- Computer Skills
- Insurance Portfolio Review
- Sales Prospecting
- Well-versed in usage of various Microsoft 365 applications such as Microsoft Word, Excel & Power Point
- Video Editing
- Good understanding and knowledge of various medical & life insurance products available in Singapore
Soft Skills
- Communicates Well
- Client Focused
- Highly Adaptable
- Creative
- Positive Mind-set
- Good Sense of Humour
Language Proficiency
Proficiency level: 0 - Poor, 10 – Excellent
- English (10)
- Burmese(10)
- Chinese(10)
- Korean(5)
- Japanese(5)
Timeline
Financial Services Consultant
AIA
08.2022 - Current
Beautician and Tattoo Artist
Self-employed
01.2022 - Current
Sales Management Associate
NTUC Income
01.2021 - 05.2022
Guest Experience Specialist
St Regis
09.2019 - 04.2020
Beauty & Hair Salon Assistant
Family Business
01.2016 - Current
Diploma - Hospitality and Tourism Management
Temasek Polytechnic
O'Level Cambridge Examination
Dunman Secondary School
PSLE - PSLE-primary School Leaving Examination
Qiaonan Primary School
Similar Profiles
Eden LimEden Lim
Financial Services Consultant at AIAFinancial Services Consultant at AIA
HEMANT TRIPATHIHEMANT TRIPATHI
Senior Network Subject Matter Expert at AIASenior Network Subject Matter Expert at AIA
Xiangtian MENGXiangtian MENG
Wealth Management Intern at AIAWealth Management Intern at AIA
Dennis MyatDennis Myat
Product Manager at AIAProduct Manager at AIA
Sahil RajSahil Raj
Financial Services Consultant at ICICI Prudential LifeFinancial Services Consultant at ICICI Prudential Life