

• Language Proficiency:
• English: IELTS 5.5 | CELPIP 6 (Capable of professional business communication)
• Mandarin: Native Proficiency
• Professional Certificate: National Junior Certificate in Massage Therapy.
• Founded and managed the TCM clinic, overseeing daily operations including doctor scheduling and patient flow management.
• Managed the procurement of Chinese herbal medicines and maintained relationships with high-quality suppliers.
• Directed the research, development, and promotion of TCM formulas and concentrated granules.
• Handled financial budgeting, accounting, and ensured compliance with local healthcare administrative and regulatory departments.
• Supervised pediatric and adult massage therapy services (National Junior Certificate holder).
• Spearheaded the export operations for the children's apparel line, managing both international and domestic markets.
• Negotiated pricing, terms, and contracts with European clients, ensuring timely delivery and high customer satisfaction.
• Developed domestic downstream manufacturing partners and optimized production schedules.
• Expanded domestic sales channels through e-marketplaces and digital marketing, establishing partnerships with major e-commerce brands.
• Represented the company at the Canton Fair to acquire new international leads.
• Managed end-to-end export documentation and workflow for diverse product lines.
• Coordinated with domestic factories regarding product specifications, quality control, and shipping lead times.
• Maintained consistent communication with overseas clients via email and teleconferencing to ensure order accuracy.
A versatile Professional with over 15 years of experience spanning International Trade, Business Management, and Healthcare Operations Proven track record in overseas market expansion, supply chain coordination, and managing full-scale operations for a TCM (Traditional Chinese Medicine) clinic Bilingual in Mandarin (Native) and English (Professional working proficiency)