Xiao Rongjin Jackson
Singapore
Summary
Professional baker with over 10 years experience in R&D, and creating recipe. Fast-learning and working smart are main strengths. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Supportive Marketing Intern talented in helping devise innovative solutions to unexpected challenges. Creative market strategist focused on enhancing business and meeting customer goals. Promotes business development through savvy product promotion and data-driven approaches.
Overview
15
15
years of professional experience
Work History
Operation Director
818 Durian & Pastries Pte Ltd
07.2009 - 11.2022
- Process flow planning to implement to ISO 22000
- Food Cost calculation for P/L
- Delegating manpower and daily operation job-scope ( Logistic Team / Production Team )
- Logistic Route Planning to ensure daily delivery are smooth
- Hygiene Officer/ Internal Hygiene Auditor
- Business Development Planning/ Project planning
- Safety officer (Risk Assessment).
Business Development Executive
Indoguna Singapore LRN
12.2022 - Current
- Built relationships with customers and community to promote long term business growth.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Conducted competitor analysis to identify gaps in market and capitalize on untapped opportunities.
- Met existing customers to review current services and expand sales opportunities.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Communicated directly with customers and partners to build strong business networks and relationships.
Education
ISO22000 - Food Safety Management Systems Internal Auditor Training Course based on FSSC -
SGS Academy
03.2017
Conduct Food & Beverage Hygiene Audit -
Asia Culinary Institute of Singapore
07.2016
Diploma in Manufacturing Engineering -
Nanyang Polytechnic
06.2009
Certificate in Precision Engineering (Machining) -
Institute of Technical Education
12.2003
Skills
- Effective Time Management
- Ability to Work in Team
- Ability to Work Under Pressure
- Leadership
- Microsoft Office
- Problem Solving
- Project Planning
- Sales Forecasting
- Data Analysis
- Strategic Planning
Place Of Birth
Singapore
Personal Information
- Date of Birth: 07/09/1985
- Nationality: Singaporean
- Driving License: 3
Awards
- 12/2002, 12/2023, CDC & CCC ITE Scholarship
- 02/2004, Certificate of Award (Academic Performance)
- 12/2003, Certificate of Merit
- 03/2004, SAF (Best Recruit Award)
Timeline
Business Development Executive
Indoguna Singapore LRN
12.2022 - Current
Operation Director
818 Durian & Pastries Pte Ltd
07.2009 - 11.2022
ISO22000 - Food Safety Management Systems Internal Auditor Training Course based on FSSC -
SGS Academy
Conduct Food & Beverage Hygiene Audit -
Asia Culinary Institute of Singapore
Diploma in Manufacturing Engineering -
Nanyang Polytechnic
Certificate in Precision Engineering (Machining) -
Institute of Technical Education
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