Wei Wei Li (李微微）

• Streamlined administrative processes to enhance operational efficiency
• Coordinated scheduling and logistics for team meetings and events
• Managed inventory levels and ensured accurate record-keeping
• Managed scheduling, ensuring optimal use of resources and timely completion of tasks.
• Coordinated daily office operations to enhance efficiency and streamline workflows.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Streamlined invoice processing, reducing average payment turnaround time.

• Facilitated communication between departments to improve workflow
• Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
• Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
• Maintained accurate documentation of company policies and procedures for easy reference by all employees.
• Streamlined invoice processing, reducing average payment turnaround time.

• Developed and maintained strong client relationships to drive customer satisfaction and retention.
• Oversaw contract negotiations, ensuring alignment with company policies and client expectations.
• Coordinated cross-functional teams to deliver tailored solutions that meet client needs effectively.
• Opportunities for account growth and strategic partnerships.
• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Collaborated with sales team to identify potential upsell opportunities and expand client base.
• Negotiated prices, terms of sales and service agreements.

Selling trendy clothing(Part Time)

• Collaborated with team members to streamline inventory management processes.
• Mentored junior sales staff in effective selling techniques and customer service standards.
• Worked to build relationships with customers and built potential for additional sales.

-Provide services and sell lighting fixtures to customers who come to the store

-Managed Inventory

-Issue invoice

Own Business

-Promote cloths to customer

-Fashion research

-Shop for later stock

-Stock ordering

-Maintain cleanliness

-Opening and closing of store

-Accounting

-Viewing crystals under a microscope
-Handling crystal defects
-Reporting complete crystals
-Training new operators