Jasmine Qing Yi YEO

Company Overview: Pop Music School in Singapore

• Efficiently manage day-to-day office operations, including scheduling, correspondence, and maintaining office supplies
• Act as the point of contact for internal and external communication, answering phone calls, emails, and responding to inquiries in a professional manner
• Provided general administrative support to management and staff, including preparation of materials, reports, and presentations which ensured smooth business operation.
• Leveraged on office software (Microsoft Office, Google Suite, etc.) and enterprise systems for document management and workflow optimization.
• Coordinated and arranged appointments, meetings, taking minutes, ensuring all stakeholders are informed and prepared.
• Assisted with invoicing, billing, and tracking payments; liaised with finance teams to ensure accuracy of accounts and bookkeeping
• Maintain accurate and organized records, files, and databases; process documents, forms, and reports as required
• Oversee the entire planning and execution of student recitals, managing all logistics, event coordination, and operational details behind the scenes to ensure smooth and successful events.
• Ensured all records, documents, and communication adhere to confidentiality policies and organizational guidelines.

Company Overview: Interior Design Services

• Assisted accounts payable and verified all bank transactions to date which ensured accurate documentation
• Keep track of payments and invoices through QuickBooks and handled monthly bank reconciliation which identified potentially fraudulent activities and safeguard against business losses
• Highlighted due payments and generated payment listings for payment approval to higher management for payment processes
• Managed the record-keeping of interior designers’ projects and bookkeeping of accounts, which ensured smooth business operations
• Interior Design Services

Company Overview: Chemistry-based tuition centre for Primary, ‘O’ and ‘A’ Level students

• Conducted sales calling to potential leads on extensive packages, which increased sales revenue and achieved 400+ students mark for a startup education learning centre
• Co-led recruitment interviews with HR Executive, which improved assessment and selection process
• Conducted on-the-job training for new hires on business operations, which increased employee assimilation
• Co-planned and organised company events according to allocated budget, which facilitate team building
• Created and monitored employee schedules and attendance, which prevented operational disruption
• Performed routine responsibilities such as managing documentation of staff records and handling business inquiries, which supported daily operations
• Chemistry-based tuition centre for Primary, ‘O’ and ‘A’ Level students

Company Overview: Multinational banking and financial organisation providing investment, private, and corporate banking, asset management and stock-broking services

• Conducted market research on travel insurance and the landscape of Singapore’s Top 5 banks, which enabled competitive analysis of market products
• Coordinated in report analysis and consolidation of employee data across OCBC subsidiaries, which facilitated data interpretation process
• Supported procurement of logistics for #OCBCCares Programme, which facilitated manpower allocation and contributed towards OCBC’s CSR efforts
• Multinational banking and financial organisation providing investment, private, and corporate banking, asset management and stock-broking services