Wei Liang Tor
Summary
Results-driven PMP-certified System Analyst Lead/Manager with 14+ years of experience delivering scalable, highly available solutions. Skilled in leading cross-functional teams from design to post go-live, ensuring alignment with business objectives and optimizing user experience. Proficient in Enterprise Architecture (TOGAF 9), Project Management (PMP), Agile methodologies (Certified ScrumMaster), Cloud technologies (AWS), and IT Service Management using Atlassian tools.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Vice President (Site Reliability Engineering & Governance)
DBS BANK
07.2016 - Current
- Led cross-functional teams in the global rollout of the Enhanced Maker Checker process under the SOD (Segregation of Duties) program
- Spearheaded the end-to-end DevOps POC, guiding it from RFQ and business case development to architecture design and implementation, resulting in a 46% reduction in licensing costs
- Achieved the near-impossible by launching AskIT (a full revamp of an existing enterprise tool) and Tech Workbench (a brand-new application) within six weeks, leading a small team of only 5 developers to deliver two fully functional platforms under intense time pressure and high stakeholder expectations
- Led the end-to-end global rollout of an Enterprise Service Management (ESM) solution leveraging Jira Service Management - driving the initiative from business case through design, development, implementation to post go-live support, covering domains such as IT, HR, and Group Procurement
- Planned and conducted global user training sessions, using them for both onboarding and iterative requirements gathering
- Pioneered the organization's shift towards public cloud by developing POCs integrating tools like Jenkins, HP Fortify, and Ansible in a hybrid environment
- Produced and presented ad-hoc senior management reports, focusing on key performance indicators (KPIs) and strategic insights
- Managed two products, Enterprise Service Management and Enterprise Architecture Tool as the Application Manager, ensuring 100% compliance with organizational policies on patches and CVEs. Led the rollout of enhancements and projects to ensure the systems continuously meet user requirements
- Acted as the Department Change Representative, achieving a 100% change acceptance rate in RPCCB over a span of two years
- Achieved a perfect 100% score in the 2024 MyVoice employee engagement survey
Graduate Associate (Investment & Trading Technology - IT Shared Services)
DBS BANK
07.2015 - 07.2016
- Led a development team to build an Application Planner tool for tracking and reporting strategic progress under the GANDALF program
- Designed and developed an Agile SDLC Methodology Portal using a human-centered design approach, significantly enhancing user experience and engagement
- Improved the team’s PMO processes by implementing Kanban and Scrum techniques, resulting in 100% visibility and doubling productivity
- Provided mentorship and technical guidance to junior staff, fostering team growth and effective problem-solving
Graduate Associate (Investment & Trading Technology - Avaloq Support)
DBS BANK
07.2014 - 06.2015
- Delivered technical and business support for Avaloq, ensuring reliable service and responsiveness to multiple stakeholders
- Developed a self-help portal for business units, reducing team workload by 40% through improved issue resolution and knowledge accessibility
- Maintained and migrated the team’s SharePoint site to support effective knowledge management and collaboration
- Implemented new features and bug fixes in Avaloq to enhance system functionality and user experience
Programmer Analyst
STANDARD CHARTERED BANK
07.2013 - 07.2014
- Led the migration of a hybrid mobile app (Breeze) to the Ember framework, consolidating into a single codebase to reduce development time and ongoing maintenance efforts
- Automated documentation using GROC, streamlining handovers and significantly reducing onboarding time for new developers
- Conducted comprehensive unit and functional testing using Jasmine and Robot Framework to ensure high-quality, bug-free releases
- Represented the department at the TechAware event, successfully demonstrating and advocating project value to top management
IT Intern (Marketing Department)
ROCKET INTERNET (ZALORA, LAZADA)
05.2012 - 08.2012
- Developed Excel-based automation scripts to streamline marketing team workflows, eliminating manual steps and improving efficiency
- Optimized existing Excel macros, reducing runtime by over 95%—from 30 minutes to under one minute
- Migrated VBA scripts to Google Apps Script within Google Ads, enabling in-platform automation and removing the need for data exports
- Collaborated with cross-functional teams across local and international locations to design and implement effective solutions
- Created interactive KPI dashboards by integrating Klipfolio with data from Google Analytics, Google Docs, and Dropbox for real-time performance tracking
Developer/Business Analyst
STANDARD CHARTERED BANK (FINAL YEAR PROJECT)
12.2011 - 05.2012
- Developed an e-business card management mobile app for Android 2.3.3 (Gingerbread), enabling efficient digital contact sharing
- Integrated external APIs including ZXing (QR code generation/reading), MQTT (notification functionality), and LinkedIn-j (Java wrapper for LinkedIn API)
- Designed and deployed a custom web service using Microsoft Exchange Web Services (EWS) Java API and SOAP for seamless enterprise integration
- Built a web analytics system with TIBCO Spotfire to analyze user behaviour and generate actionable insights from existing user data
IT Intern
CIMB BANK
04.2011 - 07.2011
- Assumed duties of IT Lead during his vacation by liaising with external and internal parties to ensure IT projects meet deadlines
- Led a team of IT application developers to develop an intranet on Liferay which reduced manual processes such as number of calls made to IT helpdesk per day
- Performed OS hardening for server running on Windows Server 2008 R2
IT Intern
DHL
05.2007 - 08.2007
- Initiated system that retrieves data from the intranet and sends it to any personal email accounts which allowed getting information on the go
- Communicated with staffs and independently observed their business process to better understand their business which led to an improved system that was better suited to the organization’s needs
- Enhanced the intranet by adding new features for the system to enable storage of critical information of daily operations
Education
Bachelor of Science - Information Systems Management, Banking Processes and Technology Track
SINGAPORE MANAGEMENT UNIVERSITY
04.2013
Diploma - Internet Computing, Computer Networking
TEMASEK POLYTECHNIC
04.2007
Skills
- Cloud & DevOps: AWS, Jenkins, HP Fortify, Ansible, Docker, OpenShift
- Programming & Scripting: Java, PHP, Python, SQL, Shell, Groovy, VBA
- Tools & Platforms: Atlassian Suite, Jira, Bitbucket, Confluence, TIBCO
- Databases: PostgreSQL, Oracle, MariaDB, MongoDB
- Web Technologies: HTML, CSS, JavaScript frameworks, REST APIs
- Software Skills: Adobe Photoshop, Apache Tomcat, Amazon Web Services (AWS), Atlassian Bitbucket, Atlassian Confluence, Atlassian Jira Software, Atlassian Jira Service Management, Avaloq, Cisco IOS, Cordova, D3js, Dreamweaver, Eclipse IDE, Fireworks, Flexsim, Groc (JavaScript Documentation), HP Fortify, HP Project and Portfolio Management (PPM), IBM WebSphere, Jenkins, JIRA, JMP Pro, Klipfolio, LifeRay, MariaDB, Microsoft Office Suite, Microsoft Project, Microsoft SharePoint, Microsoft SQL Server, Microsoft Visio, Microsoft Visual Studio, MongoDB, MYSQL, Newtek Lightwave, NGINX, OpenShift, Oracle, Panopticon, PostgreSQL, Robots IDE (RIDE), Tableau, TIBCO EMS, TIBCO Spotfire, Trigger IO, WordPress
- Programming Languages: AJAX, ASPNET, C#, CSS, Docker, Front-End Development (Grunt Build Tool, Jasmine Unit Test, Robots Framework), Groovy, Handlebars, HTML, Java (Android, J2SE, JSP), JavaScript (Angular, Ember, jQuery), JMS, JSON, PHP, Python, REST API, SASS, Shell Scripting, SQL, VBA, XML
Certification
- Project Management Professional (PMP) Certified
- The Open Group Certified: TOGAF 9 Certified
- Atlassian Certified Cloud Organization Admin
- Atlassian Certified Jira Administrator
- AWS Certified Solutions Architect - Associate (SAA)
- Certified ScrumMaster
Timeline
Vice President (Site Reliability Engineering & Governance)
DBS BANK
07.2016 - Current
Graduate Associate (Investment & Trading Technology - IT Shared Services)
DBS BANK
07.2015 - 07.2016
Graduate Associate (Investment & Trading Technology - Avaloq Support)
DBS BANK
07.2014 - 06.2015
Programmer Analyst
STANDARD CHARTERED BANK
07.2013 - 07.2014
IT Intern (Marketing Department)
ROCKET INTERNET (ZALORA, LAZADA)
05.2012 - 08.2012
Developer/Business Analyst
STANDARD CHARTERED BANK (FINAL YEAR PROJECT)
12.2011 - 05.2012
IT Intern
CIMB BANK
04.2011 - 07.2011
IT Intern
DHL
05.2007 - 08.2007
Diploma - Internet Computing, Computer Networking
TEMASEK POLYTECHNIC
Bachelor of Science - Information Systems Management, Banking Processes and Technology Track
SINGAPORE MANAGEMENT UNIVERSITY
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