Vivien Chua
Aspiring Banking/ Finance Professional
Summary
Aspiring Banking Professional with a strong foundation in economics and finance, complemented by hands-on experience in customer service, audit, and sales. Skilled in working under high pressure and willing to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Senior Service Crew
OverEasy
12.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Audit Intern
PKF
01.2020 - 06.2020
- Supported senior auditors in developing detailed audit plans, ensuring all necessary steps were taken to achieve desired results.
- Efficiently managed multiple tasks and deadlines by prioritizing assignments and maintaining a high level of focus throughout each engagement.
- Collaborated with team members to complete audits within established deadlines, maintaining a consistent level of professionalism throughout the process.
- Used Excel to create and manage budgets, balance sheets and other related financial statements.
Sales Promoter
Benefit Cosmetics
01.2020 - 01.2020
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Recommended specific product options to meet customer needs.
- Identified interest in customers by explaining products and services and initiating conversations.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
Sales Associate
Marks and Spencer
09.2019 - 10.2019
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Floor Associate
Swarovski
12.2017 - 04.2018
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Bachelor of Business - Economics And Finance
Royal Melbourne Institute of Technology (RMIT)
Singapore08.2024
Diploma in Accountancy -
Ngee Ann Polytechnic
Singapore 12.2022
Skills
Teamwork and Collaboration
Problem-Solving
Data Entry
Microsoft Excel
Investment strategies
Financial Data Interpretation
Corporate finance
International Finance
Team Management
Microsoft Word
Supervision and leadership
Calm Under Pressure
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Gym
In my free time, I enjoy going to the gym and has been committed to going consistently since 2020. This has not only helped me maintain physical fitness but has also instilled a strong sense of discipline and perseverance, qualities that I bring into my professional life.
Timeline
Senior Service Crew
OverEasy
12.2020 - Current
Audit Intern
PKF
01.2020 - 06.2020
Sales Promoter
Benefit Cosmetics
01.2020 - 01.2020
Sales Associate
Marks and Spencer
09.2019 - 10.2019
Sales Floor Associate
Swarovski
12.2017 - 04.2018
Bachelor of Business - Economics And Finance
Royal Melbourne Institute of Technology (RMIT)
Diploma in Accountancy -
Ngee Ann Polytechnic
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