Tommy Lim
Singapore
Summary
Results-driven professional with a strong background in account management, sales, and leadership, backed by hands-on experience in managing key client relationships and driving business growth. Skilled in business communication, negotiation, and business development, with a proactive and strategic approach to problem-solving.
Possesses critical thinking abilities honed through MBA coursework and a commitment to continuous learning. Highly adaptable and creative, with a track record of delivering results in dynamic environments. Fluent in English and Mandarin, and dedicated to making meaningful contributions that advance organizational goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Financial Consultant
finexis advisory Pte Ltd
09.2024 - Current
- As a Financial Consultant with 17 years of corporate experience, including extensive banking expertise serving offshore high-net-worth clients, I specialize in helping professionals and executives strategically build and protect their financial future
- My mission is to empower my clients to navigate life's complexities with confidence by crafting tailored strategies that address their unique needs
- From optimizing protection portfolios to creating long-term wealth-building plans, I am committed to being a trusted partner through every stage of their journey
- At the heart of my practice is a belief in personalized service and enduring relationships
- My goal is to build a dedicated clientele of 80-100 individuals and families whom I can serve closely and meaningfully
Global Account Manager, APAC
FedEx
08.2017 - 09.2024
- As the Key Account Lead at FedEx, I managed strategic partnerships with Fortune 500 companies, leveraging FedEx's extensive capabilities to help clients navigate the complexities of modern supply chain distribution
- Through proactive account management, resource deployment, and forward-thinking planning, I ensured seamless logistics solutions tailored to my customers' evolving needs
- My key accounts included top technology firms and industry-leading semiconductor companies
- To deliver an outstanding experience to our customers, I orchestrated cross-functional teams across operations, solutions, billing, IT, and legal-often spanning multiple countries
- I also worked closely with regional managers to drive execution, ensuring efficiency, alignment, and exceptional service across global supply chain networks
Offshore Relationship Manager
Standard Chartered Bank
06.2016 - 06.2017
- Company Overview: a British multinational banking and financial services company with more than 1,200 branches worldwide
- It is a universal bank with operations in consumer, corporate and institutional banking, and treasury services
- Fast-tracked into an offshore relationship manager role with Standard Chartered PLC
- I gained a deeper understanding of global financial markets and personal financing in a fast-paced environment with steep learning curves
- Even after my departure from the industry, my interactions with high net worth clients and providing advice on banking products such as equities, bonds, structured instruments, FX and insurance helped me develop my passion for investing
- A British multinational banking and financial services company with more than 1,200 branches worldwide
- It is a universal bank with operations in consumer, corporate and institutional banking, and treasury services
Financial Consultant
OCBC Bank
03.2015 - 05.2016
- Company Overview: the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912
- It is now the second largest financial services group in Southeast Asia by assets and one of the world's most highly-rated banks, with an Aa1 rating from Moody's
- Joined one of the top local bank in Singapore to kick-start a career in the financial industry
- My role was to provide comprehensive, one-stop financial advisory services to customers through the active promotion and cross-selling of full range of wealth management products that include insurance, loans, unit trusts and structured deposits
- In my first year, I narrowly missed out on the Top Rookie List 2015
- The longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912
- It is now the second largest financial services group in Southeast Asia by assets and one of the world's most highly-rated banks, with an Aa1 rating from Moody's
Co-Founder
Azulion Singapore Pte Ltd
01.2014 - 02.2015
- Having spent almost 7 years of corporate life, I took a leap of faith and co-founded Azulion Singapore, a trading company focused on bringing premium products to consumers via online platform such as Dealguru and Rakuten
- We obtained sole distribution rights to exclusive products from Portugal, Switzerland, China and Thailand
- We eventually faced financial difficulties, and a few of our key partners ceased operations
- Although we had to wind down the company at some point, it was a valuable experience for me personally
Senior Sales Account Executive
FedEx
03.2011 - 12.2013
- Company Overview: one of the world's largest express delivery companies
- FedEx Express provides reliable and fast delivery to more than 220 countries
- After earning my Master's degree, I joined FedEx Express
- In my role as a sales account executive, I am responsible for both local SMEs and multinational companies in districts such as Yishun, Woodlands, Admiralty and Sembawang
- My skills in account management and business development were honed through the daily grind of sales calls, negotiation, and relationship building
- One of the world's largest express delivery companies
- FedEx Express provides reliable and fast delivery to more than 220 countries
Commercial Process Manager
Asendia
07.2009 - 02.2011
- Company Overview: one of the world's leading e-commerce and mail shipping services, offering a multitude of cross-border services
- In the latter half of my career with Asendia, I took on a hybrid role that combined business development and commercial process
- I conducted analysis, evaluation, and monitoring of our postal partners and line haul providers to ensure competitiveness
- As a result of my access to costs, I was tasked with managing key accounts to maximize profits
- Also during this time, I completed a part-time MBA program
- One of the world's leading e-commerce and mail shipping services, offering a multitude of cross-border services
Assistant Operations Supervisor
Asendia
09.2007 - 07.2009
- Company Overview: Founded by La Poste and Swiss Post
- After starting my career with Asendia (then Swiss Post International-SPI) as an operations executive, I gained first-hand knowledge of postal operations such as postcard documentation and flight scheduling
- Later, I ascended to the position of assistant supervisor, where I managed a team of 15 handlers for the sorting, routing, and delivery of Business Mail, a newly deregulated business segment that challenged the national incumbent for domestic market share
- As a member of the SPI team, I participated in the consultation process with IMDA on Singapore's full liberalization of postal services
- Among our top clients are the national airline carrier, foreign banks, and law firms
- Founded by La Poste and Swiss Post
Education
Master of Business Administration (M.B.A.) - Business Administration and Management, General
Murdoch University
01.2010
Bachelor of Arts - Degree in Logistics and Supply Chain Management
Northumbria University
01.2007
Diploma - Business & Information Technology
Temasek Polytechnic
01.2003
Tanjong Katong Secondary School
01.1999
Skills
- Key Account Management
- Customer relationship management
- Wealth management
- Insurance planning
- Analytical thinking
- Microsoft Power BI
- Python (Programming Language)
Certification
- Machine Learning and Data Analytics with Python
- WSET Level 2 Award in Wines and Spirits
- Evernote Community Leader
- The Science and Business of Wine
Languages
Chinese
English
Awards
- Bravo Zulu SPAC Leadership Award
- Best Presenter
- Sales Challenge Winner
- Sales Automation Challenge
- Bravo Zulu Recognition
Timeline
Financial Consultant
finexis advisory Pte Ltd
09.2024 - Current
Global Account Manager, APAC
FedEx
08.2017 - 09.2024
Offshore Relationship Manager
Standard Chartered Bank
06.2016 - 06.2017
Financial Consultant
OCBC Bank
03.2015 - 05.2016
Co-Founder
Azulion Singapore Pte Ltd
01.2014 - 02.2015
Senior Sales Account Executive
FedEx
03.2011 - 12.2013
Commercial Process Manager
Asendia
07.2009 - 02.2011
Assistant Operations Supervisor
Asendia
09.2007 - 07.2009
Bachelor of Arts - Degree in Logistics and Supply Chain Management
Northumbria University
Diploma - Business & Information Technology
Temasek Polytechnic
Tanjong Katong Secondary School
Master of Business Administration (M.B.A.) - Business Administration and Management, General
Murdoch University
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