Summary
Overview
Work History
Education
Skills
Timeline
Tiong Lin Domenic Ng

Tiong Lin Domenic Ng

Summary

I am the co-founder and General Manager of Bijon Corporation Pte Ltd, and has managed Bijon's customers portfolio across Singapore, Malaysia, Australia and United Kingdom. I play an instrumental role in conceptualizing and developing all projects by Bijon as well as creating Bijon’s business strategies, resulting in its steady and substantial growth over the past 19 years.

I have been serving as a Chairman in Haig Road - Tanjong Katong Neighbourhood Committee since July 2019. My primary roles as a Chairman is to setup a team of volunteers to organize events and gather feedback from residents on making the estate a better place. I am also tasked to mediate when neighbour disputes arise. I am consistently motivating members to actively get involved in community work such as food distribution to needy families, house visits, performing anti-crime patrol and organizing events and learning workshop to cater for residents.

Overview

28
28
years of professional experience

Work History

Chairman

People's Association - Haig Road Tanjong Katong Neighbourhood Committee
2019.07 - Current
  • Led organization in setting goals and strategies.
  • Contributed to values, goals and strategic vision of organization.
  • Planned and coordinated large volume and wide variety of meetings, conferences and workshops.
  • Provided recommendations to Adviser on member's effectiveness, actions and future plans
  • Facilitated decision making by building consensus and developing solutions

Mediator

International Institute of Mediators
2018.03 - Current
  • Conducted individual meetings between parties, utilizing empathetic listening skills and documenting relevant details.
  • Applied deep understanding of relevant laws and policies to reach agreements.
  • Conducted initial meetings to outline process, answer questions and set expectations for both parties.
  • Prepared agreements and settlement documentation for each interested party to sign and complete.
  • Managed to mediate more than 10 cases yearly with more than 90 percent successful rate - settlement.

General Manager

Bijon Corporation Pte Ltd
2003.01 - Current
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Developed overseas markets
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs

Education

High School Diploma -

PSB Singapore, Singapore
01.1998

CMI Level For Motor Dealers - Motor Insurance

Singapore College of Insurance, Singapore
03.2017

IIM Instructor Training Course - Mediation

International Institute of Mediators, Singapore
03.2018

Skills

  • Integrity and Transparency
  • Portfolio Management
  • Strategic Planning
  • Employee Motivation and Performance
  • Effective Communicator and Public Speaker
  • Medication techniques
  • Agreement preparation
  • Professional ethics understanding
  • Conflict resolution skills
  • Excellent Communication
  • Effective Communicator and Public Speaker
  • Performance improvement
  • Business Development
  • Effective leader
  • Sales expertise

Timeline

Chairman - People's Association - Haig Road Tanjong Katong Neighbourhood Committee
2019.07 - Current
Mediator - International Institute of Mediators
2018.03 - Current
General Manager - Bijon Corporation Pte Ltd
2003.01 - Current
PSB Singapore - High School Diploma,
Singapore College of Insurance - CMI Level For Motor Dealers, Motor Insurance
International Institute of Mediators - IIM Instructor Training Course, Mediation
Tiong Lin Domenic Ng