Timea Karacsony

· Oversee the strategic design and management of the Client Coverage segment’s process universe

· Design and implement a robust risk management framework capable of effectively handling non financial risks aligning with Group Operational Risk Policy and Standards

· Lead the Risk and Control Self-Assessment (RCSA) annually for the entire process universe and deliver an insightful presentation of risk.

· Execute timely and effective residual risk assessments, overseeing escalation protocols, and monitoring elevated residual risk. Ensure Risk Treatment Plan is in place and progressing towards completion.

· Drive continuous process and control improvement initiatives to minimize and reduce residual risk

· Lead the design and management of the global control monitoring processes and contribute to the development of automated tools for enhanced efficiency

· Collaborating with Policy team regarding non financial risk policy and standards changes, ensuring seamless implementation

· Report risk scores, horizon risk to relevant committees, providing transparent insights into risk management performance.

· Global Process owner for the Client Complaints process

· Lead the Conduct Agenda including managing the Conduct Plan, effectiveness reviews and delivery the actions that improve the risk culture

· Manage the Conflict of Interest process for the business and the risk arising from conflicts

· Collaborate on group-driven projects such as Operational Continuity In Resolution (OCIR), Resilience, Third Party Risk Management, and Data Management

· Review the Risk Appetite metrics for the business, aligning with the business strategy and risk tolerance thresholds

· Conduct regular operational risk management training sessions for group and country stakeholders, promoting a culture of high-quality risk management practices

· Maintain robust stakeholder engagement with teams in second-line risk advisory, operational risk, technology, audit, execution teams in country and hub, and business/operations leaders across regions and countries.

• Spearheaded the development and management of the Quality Control Framework for Client Due Diligence, subsequently extending its application to diverse operational processes.
• Ensured meticulous documentation across all processes, guaranteeing compliance with regulatory standards and internal policies.
• Innovatively crafted and updated Risk Registers, encompassing potential failures, process controls, and control monitoring. Pioneered the design of residual risk rating methodologies, especially for novel processes and policy alterations.
• Orchestrated the global rollout of comprehensive process and risk frameworks, overseeing and effectively managing country-specific deviations.
• Functioned as a proactive risk liaison by consistently highlighting potential risks to management. Devised and recommended preventative actions to diminish the likelihood of occurrences and maintain residual risk levels within acceptable tolerances.
• Contributed significantly to the Client Lifecycle Process Governance forums, preparing and delivering comprehensive updates on risk management strategies and outcomes.
• Architected and implemented a highly effective global process owner support hub model. This encompassed the end-to-end process, from designing and crafting job descriptions to hiring and training the support team.
• Took charge of delivering impactful risk training sessions to group and country stakeholders, enhancing the overall risk awareness and competence across the organization.

Provide analysis, strategic planning, and execution of the APAC Policy requirements for Singapore Branch of Credit Suisse AG which will be the main booking entity for APAC business.

Provide project management support for the development, implementation, and enhancements of the strategic credit risk reporting process.