Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thivieyasri Jivannandam

Summary

Motivated and compassionate Psychology diploma graduate seeking an internship opportunity to apply academic knowledge and gain hands-on experience in the field. Adept at basic counseling techniques, active listening, and research methods, with a strong understanding of psychological theories and ethical guidelines. Experienced in conducting research, analyzing data (both qualitative and quantitative), and presenting findings. Proficient in Microsoft Office and skilled in report writing, documentation, and effective communication. In addition, my part-time experience as a server and service ambassador has honed my interpersonal skills, including customer service, communication, and teamwork, which are essential for fostering positive relationships in a clinical or counseling setting. Eager to learn from professionals in the field while contributing to mental health initiatives and supporting the well-being of clients.

Overview

1
1
year of professional experience

Work History

Server

Tiong Bahru Bakery
Plaza Singapura
03.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Service Ambassador

Surrey Hills
Vivo City
01.2025 - 02.2025
  • Provided exceptional service for improved guest experiences and increased repeat business.
  • Utilized knowledge of product offerings and promotions to recommend appropriate solutions based on customer requirements.
  • Coordinated closely with other departments to address any gaps in the overall service experience effectively.
  • Streamlined processes for efficient service delivery, reducing wait times for clients.

Education

High School Diploma - Diploma in Psychology

Kaplan Higher Education Academy
Wilkie Edge, Singapore
04-2025

Skills

  • Basic counseling micro-skills: active listening, reflection, paraphrasing
  • Understanding of mental health conditions and treatment approaches
  • Ethical awareness in psychological practice
  • Qualitative data analysis (Braun & Clarke method)
  • Academic writing and psychological reporting
  • Team collaboration and time management
  • Microsoft Word, Excel, PowerPoint, Google Docs

Timeline

Server

Tiong Bahru Bakery
03.2025 - Current

Service Ambassador

Surrey Hills
01.2025 - 02.2025

High School Diploma - Diploma in Psychology

Kaplan Higher Education Academy
Thivieyasri Jivannandam