Summary
Overview
Work History
Education
Skills
Certification
LNGG
Timeline

Theophilus John

Singapore

Summary

Experienced logistics executive with over a decade of experience managing a team of ten and overseeing logistics operations and supply chain in the transportation industry. Skilled critical thinker and problem solver, with specialized expertise in sea freight export.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sea Freight Executive

Yamato Transport (S) Pte Ltd
06.2021 - Current
  • Communicate and receive/send pre-alerts: shipping lines, shipping agents, freight forwarders and local customers.
  • Manage all administrative matters of freight and customs operations: bookings, orders tracking, documentations, custom declarations, payment vouchers, shipments follow-up, monitor clearance & deliveries.
  • Manage timely receipt and submission of documentation for export of sea freight clearance: HAWB, Permits, Manifest, Commercial Invoice, Packing List, Bill of ladings, Certificate of Origin etc.
  • Co-ordinate Export freight bookings including Sea (FCL/LCL) / Inland Clearance & Trucking
  • Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors.

Group Leader

Logistic Executive
05.2018 - 05.2021
  • Timely arrangement of vehicle & containers for stuffing shipments.
  • Ensure receiving and reverse logistics outbound processes are executed in a timely and accurate manner.
  • Organizing and maintaining files and records
  • Daily deliveries shipping documents preparation
  • Responsibly ensuring quality of data input in the ERP system for all order processing relating outputs
  • Responsible for the preparation of appropriate and accurate logistics reposts for upper management.

Logistic Officer

Fuji Xerox Singapore Pte Ltd
03.2015 - 05.2018
  • Provide technical assistance and support for incoming queries and issues related to multi function device.
  • Daily monitoring of XOS system for government account to ensure consumables feedback.
  • Follow up on customer's request
  • Timely ordering of consumables for customers
  • Handle customer enquiries, complaint and requirements

Customer Service Officer

Sagawa Express Singapore Pte Ltd
03.2013 - 02.2015
  • Ensure smooth flow of import and export documentation process flow
  • Perform data entry unto WMS
  • Ensure all billings are done promptly and accurately
  • Prepare all related documents pertaining to import and export shipment
  • Handle customer enquiries, complaints and requirement
  • Other duties assigned

Customer Service Agent

Sats Pte Ltd
08.2011 - 02.2013
  • Checking in and greeting passengers upon their arrival and ensuring a smooth departure process
  • Assist passengers with special needs
  • Provide customer service in exclusive check-in premier lounges at Changi Airport
  • Perform basic computerized transaction

Education

Diploma in Commerce - Logistic & Supply Chain Management

Kaplan Higher Education Institute
01.2016

Skills

  • Leadership & Management
  • Communication
  • Problem Solving
  • Cargo wise
  • Freight Export
  • Shipping procedures
  • Invoicing

Certification

  • Operation Enterprise Certificate of Completion American Management Association 2010-06-14 to 2010-06-18
  • Provide Go-The-Extra Mile Service Certificate of Completion Capelle Academy Pte Ltd 2016-10-15
  • Project a Positive & Professional Image Certificate of Completion Capelle Academy Pte Ltd 2016-10-15

LNGG

English
Malay
Tamil

Timeline

Sea Freight Executive - Yamato Transport (S) Pte Ltd
06.2021 - Current
Group Leader - Logistic Executive
05.2018 - 05.2021
Logistic Officer - Fuji Xerox Singapore Pte Ltd
03.2015 - 05.2018
Customer Service Officer - Sagawa Express Singapore Pte Ltd
03.2013 - 02.2015
Customer Service Agent - Sats Pte Ltd
08.2011 - 02.2013
Kaplan Higher Education Institute - Diploma in Commerce, Logistic & Supply Chain Management

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Theophilus John