Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teow Kai Meng Ryan

Summary

Motivated individual with experience in customer service and sales. Excelled in fostering customer relationships, achieving sales goals, and leading teams to success. Skilled in warehouse operations and customer service, ensuring seamless processes and high client satisfaction. Established good working relations, contributing greatly to building a good work environment and culture for the organization.

Overview

10
10
years of professional experience

Work History

Sales Executive

Carz World Pte Ltd
06.2023 - Current
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Follow up on leads to build a pipeline of potential prospects.
  • Maintained good rapport and relationship with new or existing customers.
  • Assisting customers in the application process for car bank loans and facilitate the acquisition of their car insurance coverage.

Customer Service Team Lead

Four Star Industries Pte Ltd
11.2022 - 02.2023
  • Managed team members in the day-to-day performance of work, provided leadership and coaching.
  • Backed up for Processing of sales/Delivery Orders and phone-manning.
  • Coordinated and distributed work, monitored workloads and backlogs and makes necessary adjustments.
  • Resolved customer issues by identifying concerns, diagnosing root causes, providing clear solutions, and ensuring follow-up for complete resolution.
  • Created monthly forecast of delivery orders and roadshows and liaise with logistics planning for execution.

Supply Supervisor

Singapore Armed Forces Mindef
05.2015 - 07.2022
  • Performed SAP for all transactions of the inventory management.
  • Operated forklift for stacking and storing merchandise in the appropriate areas efficiently.
  • Managed over 1800, maintained zero discrepancies for annual stocktaking.
  • Reorganized of warehouse space and further improved the processes and housekeeping storage.
  • Created roadmaps for yearly inbound/outbound shipment of physical goods and prepared multiple cargo manifest.

Education

Professional Certification - Supply Chain Management

Temasek Polytechnic
Singapore
11-2022

Skills

  • Customer service
  • Customer satisfaction
  • Negotiation
  • Interpersonal skill
  • Warehouse operations
  • Product knowledge

Timeline

Sales Executive

Carz World Pte Ltd
06.2023 - Current

Customer Service Team Lead

Four Star Industries Pte Ltd
11.2022 - 02.2023

Supply Supervisor

Singapore Armed Forces Mindef
05.2015 - 07.2022

Professional Certification - Supply Chain Management

Temasek Polytechnic

Similar Profiles

CREATE PROFILE
Teow Kai Meng Ryan