Chun Yuan Tan
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
3
3
years of professional experience
Work History
Marine System Specialist Trainer
Singapore Armed Forces (Navy)
03.2022 - Current
- Part of training organization that carried out various "In-Camp-Training" for reservist personnel
- Maintained a high level of efficiency tending to the administrative needs of the unit
- Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
Assistant Coach & Administrative
Coach Choi Minjin
01.2021 - 01.2022
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Assisted management with special projects to complete all tasks by deadlines.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained databases and contact lists to keep important contact information accurate and up to date.
- Built positive and productive relationships with parents of student athletes.
Education
Polytechnic Diploma - Mechanical Engineering
Ngee Ann Polytechnic
535 Clementi Road02.2021
N Levels -
Anglo Chinese School (Barker Road)
60 Barker Road, Singapore, 30991901.2017
Skills
- System Administration
- Technical Support
- Service Level Agreements
- Microsoft Active Directory
- FAQ Updating
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Korean
Elementary (A2)
Timeline
Marine System Specialist Trainer
Singapore Armed Forces (Navy)
03.2022 - Current
Assistant Coach & Administrative
Coach Choi Minjin
01.2021 - 01.2022
Polytechnic Diploma - Mechanical Engineering
Ngee Ann Polytechnic
N Levels -
Anglo Chinese School (Barker Road)
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