Syed Amirul Hakim
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills offering part-time work experience. Willing to take on any task to help the team succeed. Reliable and dedicated team player with hardworking and resourceful approach. Detail-oriented with exceptional observational, organizational and communication skills.
Overview
4
4
years of professional experience
Work History
Customer Care Officer
Tele-Centre Services
12.2022 - 04.2023
- Improved customer satisfaction by promptly addressing inquiries and resolving issues regarding PA facilities.
- Streamlined communication from customers to relevant departments for efficient problem resolution.
- Managed high call volumes with exceptional time management and multitasking skills during peak periods.
Combat Medic
Singapore Armed Forces
10.2020 - 10.2022
- Conducted realistic training scenarios to prepare medical team members and provide realistic battle or mass-casualty scenarios.
- Recognized and treated medical conditions with proven techniques, equipment, and knowledge of medical and military protocols.
- Kept work environments and equipment as safe and organized as possible to ensure readiness in times of emergencies.
IT/Service Intern
Transmedic Pte Ltd
04.2019 - 08.2019
- Gained hands-on experience in maintenance of various medical equipment for one of the leading medical equipment supplier in SEA.
- Provide QC testing of multiple quantities of Deep Vein Thrombosis Devices.
- Assisted Product Specialist Engineer with repair of CT machine.
- Provide On-Site maintenance of hospital beds.
- Troubleshooting of faulty biomedical equipment.
Education
Diploma in Biomedical Engineering -
Temasek Polytechnic
Singapore04.2020
GCE 'O'-Levels -
Damai Secondary School
Singapore12.2016
Skills
- Microsoft Office
- Basic C Programming
- Hardware/ Network Troubleshooting
- Operation of Medical Equipment
- EMT Certified
- Trained to provide PCR/ART Swabs
- Quality Assurance
- Conflict Mediation
- F&B Safety and Hygiene
Hobbies
- Enjoys collecting sneakers
- Avid concertgoer for rock bands
- Casual Magic the Gathering player
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Japanese
Beginner (A1)
Timeline
Customer Care Officer
Tele-Centre Services
12.2022 - 04.2023
Combat Medic
Singapore Armed Forces
10.2020 - 10.2022
IT/Service Intern
Transmedic Pte Ltd
04.2019 - 08.2019
Diploma in Biomedical Engineering -
Temasek Polytechnic
GCE 'O'-Levels -
Damai Secondary School
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