SYED DANISH IRFAN
Singapore
Summary
Dedicated Customer Service professional with four years of experience. Solid team player with a positive demeanour and proven skills in establishing rapport with customers. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Part-time Shift Manager
Coffee Bean
08.2019 - 06.2021
- Further expanding my knowledge in the customer service industry I decided to take on the role as a Part-time Shift Manager where I had to lead my team
- This leadership role has taught me on how to stay composed and that a team with good morale will always do their best
- I picked up skills such as counting stocks and liaising with managers from different stores to collect goods
Part-time Barista
Starbucks
10.2018 - 05.2019
Education
GCE (N)T-Level - undefined
Seng Kang Secondary School
09.2018
Skills
- Fast Learner - Experienced
- Ability to Work Under Pressure - Experienced
- Communication Skills - Expert
- Leadership - Experienced
- Critical Thinking - Skillful
- Microsoft Excel
- Microsoft Word
Languages
English
Bilingual or Proficient (C2)
Malay
Advanced (C1)
Timeline
Part-time Shift Manager
Coffee Bean
08.2019 - 06.2021
Part-time Barista
Starbucks
10.2018 - 05.2019
GCE (N)T-Level - undefined
Seng Kang Secondary School
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