Swee Ming Ho
Senior Executive
Summary
Committed public servant displays sound judgment under pressure in life-threatening and emergency scenarios and situations. Watchful and diplomatic professional preserves public safety, fights crime and prevents loss of life. Recognized for heroic acts and police duty excellence.
Overview
18
18
years of professional experience
8
8
years of post-secondary education
Work History
Senior Executive
Ngee Ann Polytechnic
05.2016 - Current
- Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
- Streamlined operations to maximize business efficiency and profits.
- Enhanced customer satisfaction ratings through implementation of targeted programs aimed at addressing specific areas of concern identified via research and surveys.
- Strengthened stakeholder relationships with regular communication, resulting in improved alignment on strategic initiatives.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Student Records Officer
SIM UNIVERSITY
07.2009 - 05.2015
- Manage the study life-cycle of undergraduates and keeps records of students' academic progression including course offer, deferment and withdrawal
- Administer graduation records and issuance of transcripts and certificates
- Assist the manager in initial set-up of Masters and Graduate Diplomas programmes in system
- Coordinate scholarship and sponsorships awards and concessions administration duty in the department
- Providing half a yearly management reports and statistics as well as supports the statistical requests from both internal departments and external parties
- Adhoc projects: Create Adobe Captivate Video users guide for students
- Support campus-wide projects and examination invigilation.
Assistant HR officer
NGEE ANN POLYTECHNIC
01.2008 - 06.2009
- Administrate & support various trainings in Ngee Ann Polytechnic for: In-House Programmes, In-department Programmes and External Training Programme
- Report training statistics to directors & MOE
- Provide administrative support to well-being activities from registration to processing vendors' payment
- Provide major administrative support to School of Science & Technology in Head of Departments recruitment
- Support campus-wide projects
Senior Executive
MAERSK (S) PTE LTD
03.2006 - 01.2008
- Administrate suppliers tender for countries in South East Asia (SEA) from pre-tender to contract finalization
- Assist the manager in financial impact analysis, collation of internal requirements & negotiation
- Nominated to be a focal point for SEA to handle major operations issues
- Monitor & report monthly cost saving, terminals performance in SEA to management
- Identify non-performance root cause for management discussion
- Manage supplier-relationships & internal customer expectation
- Sub-responsibility: Organize monthly meeting with PSA & various meetings with internal stakeholders
- Adhoc project: Responsible to react to current market changes through cost analysis & anticipate possible financial impact to the organization
Operations Coordinator
P & O NEDLLOYD
8 2004 - 2 2006
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
Education
Postgraduate Diploma - Counselling Psychology
College of Allied Educators
Singapore 04.2001 -
Associate of Science - Communication Studies
Bottega University
Salt Lake City, Utah, United States 04.2001 -
Diploma in Logistics Engineering & Management -
Ngee Ann Polytechnic
01.2001 - 05.2004
SPM (Equivalent to GCE "O" level. Science Stream) -
S.M.J.K Nan Hwa (Malaysia)
01.1996 - 05.2000
Skills
Work Coordination
Abilities
Proficient in Microsoft Excel, Word & Powerpoint, Fluent in spoken and written English and Chinese
Importantinformation
S$2725, Monthly Salary, Immediate
Activities
- 01/01/2003, 12/31/2004, The Navigators, Ngee Ann Polytechnic, Treasurer, Planned budget, coordinated and oversaw all financial matters, Involved in various club programs planning and execution
- 01/01/2001, 12/31/2003, Hearing Impaired, Ngee Ann Polytechnic, Member, Completed basic and intermediate course
- 01/01/1997, 12/31/1998, S.M.J.K Nan Hwa (Malaysia), First Aid Instructor, Taught in the weekly first aid classes
Additional Information
email to Simon
Timeline
Senior Executive
Ngee Ann Polytechnic
05.2016 - Current
Student Records Officer
SIM UNIVERSITY
07.2009 - 05.2015
Assistant HR officer
NGEE ANN POLYTECHNIC
01.2008 - 06.2009
Senior Executive
MAERSK (S) PTE LTD
03.2006 - 01.2008
Postgraduate Diploma - Counselling Psychology
College of Allied Educators
04.2001 -
Associate of Science - Communication Studies
Bottega University
04.2001 -
Diploma in Logistics Engineering & Management -
Ngee Ann Polytechnic
01.2001 - 05.2004
SPM (Equivalent to GCE "O" level. Science Stream) -
S.M.J.K Nan Hwa (Malaysia)
01.1996 - 05.2000
Operations Coordinator
P & O NEDLLOYD
8 2004 - 2 2006
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