SUZANA MUSTAFFAR
Pasir Gudang
Summary
Proactive with 17 years working experiences. Major experience in import and planning and currently expand and learn new skills in warehousing and safety. Self-motivated person and seeking to push boundaries in a fast-paced business to help company grow and stay competitive. Productive employee and strong performance with proven track record with special award and recognition by the management.
Overview
17
17
years of professional experience
Work History
Assistant Warehouse Manager
Reckitt Benckiser (Malaysia) Sdn Bhd
2024.01 - Current
- Motivate 17 peoples in team and ensure comply with standard operating procedures (SOPs) and maintain high level of productivity throughout daily work schedule.
- Participate in performance evaluations
- Managed and communicate effectively with internal and external for inventory, logistic and transportation requirement including inbound and outbound shipments.
- Plan, direct, and coordinate storage and distribution operations of materials and products.
- Supervising, organizing, and controlling all warehouse operation including stock control, manpower arrangement, cycle count, reconciling data storage and document recording.
- Engage with warehouse improvement, productivity, efficiency, and housekeeping.
- Assisting warehouse manager to oversee warehouse operation is within safe, secure, cost-effective manner that complies with company policy.
- Assist in plan, develop, and implement warehouse safety and security activities in compliance to safety requirements.
- Support other duties assigned by warehouse manager and team in absent.
Assistant Supply Planning Manager
Reckitt Benckiser (Malaysia) Sdn Bhd
2013.08 - 2023.12
- Responsible to ensure all activities perform to meet factory goal and KPI include:
- Purchase more than 100 orders raw and materials for production use within lead time to local and oversea vendors.
- Work closely with production, warehouse, and export team to ensure finished goods produced can supply according to demand.
- Preparing, daily, weekly, and monthly delivery schedule incoming raw and packing materials for production and ensure goods arrive on time.
- Coordinated with forwarding agents, shipping liner, tank suppliers and customs for import clearance process.
- Monitoring delivery until receiving and manage inventory stock at safety level as per KPI.
- Controlling freight, detention and demurrage charges, and storage charges as per contract.
- Support Procurement routine correspondence to vendors including forecast, business plan, materials pricing, and freight quotation.
- Managing sales and service tax application and exemption (SST), and duty excise application and exemption for Ethanol.
- Preparing reports, statements, and documentations for duty exemption to customs and Ministry of Finance (MOF).
- Preparing end month inventory report for management review.
- Support new project development team to purchase equipment, raw and packaging for trial run.
- Collaborated with team members to achieve target results and create way to solve problem.
- Responsible to support supply planning manager and other ad hoc as request by management.
Executive
Panasonic Procurement (M) Sdn Bhd
2010.06 - 2013.08
- Handle variety activities to serve 4 oversea customers.
- Performed procurement, import and export activities.
- Responsible on issuing quotation, purchase order and delivery schedule to customers.
- Manages performance of procurement tactical function including routine correspondence to customers and suppliers.
- Liaison and coordinate with various suppliers, shipping liners and freight forwarder to final customers to insure timely and cost-effective deliveries.
- Ensure proper filling and tracking of all purchases and pricing records including credit notes and debit notes.
- Preparing forecast, sales, and accrual report by end of each month.
Human Resources Administrator
Schlumberger Oilfield Support Sdn Bhd
2009.09 - 2010.05
- Responsible of Benefits Administrator for general activities within payroll function local and international include:
- Prepare employment packages for new hire and employee transfer in 3 location (Brunei, Kuala Lumpur and Kemaman) and update employee database.
- Registration of e-leave, ING insurance, e-travel, EPF/LHDN
- Maintain master file of confirmation employment and employee personnel file.
- Preparation of reference letter for visa application letter, company guarantee letter, letter confirmation of employment.
- Monitoring, tracking and records master data of employee benefits for medical allowance, vacation entitlement, retirement checklist, ING access seniority award checklist.
- Administrative claim process via e-claim for payroll benefits for vacation claim, dental and optical claim, meal claim, Per Diem claim and relocation claim.
- Manage filling for opened new employee, archived file for termination or resigned employees and sending out employee file for relocation employees to new location for expatriates.
- Assisted HR managers in processes by organizing paperwork.
- Maintaining stationary stock for HR use.
Personal Financial Executive
Aeon Credit Services (M) Bhd
2007.10 - 2008.06
- Ensure all outstanding and delinquent account under portfolio are supervised and monitored and take timely action to intensify recovery.
- Serve customers to settle financial difficulties thru phone.
- Provide feedback to improve collection efficiency on monthly basis.
Personal Financial Executive
Price Solution Sdn Bhd of Standard Chartered
2007.03 - 2007.09
- Responsible for sales process from initial point of contract by telephone call (tele sales).
- Convince potential customers on applying personal loan products and manage customer's application until loan approval.
- Experiences gain in selling services through contract negotiation, communication skills and knowledge of banking services for international bank.
Education
Bachelor’s in Business Administration With Honors (Finance) - Business Administration
Uitm Segamat Campus
JOHOR01.2006
Diploma in Banking - Banking
Uitm Segamat Campus
JOHOR01.2004
Sekolah Menengah Kebangsaan Mersing
Mersing01.2001
Sekolah Menengah Kebangsaan Tenggaroh A.
Mersing01.2000
Skills
- Computer literate with knowledge of software application in Microsoft Office, SPSS Program, AS400, SAP, Glovia & JDE.
- Planning and control skills.
- Leadership and managerial skills.
- Positive working attitude.
- Effective Logistic Management
- Advance Excel skill
- Inco-term and SST.
- Internal Auditor for ISO 9001:2015.
- Able to work independently.
- Possess good interpersonal and communication skills.
Language Spoken Written
Malay & English
Expected salary and Notice period
RM8000 – RM10000 (negotiable), 3 months’ notice.
Handphone No
019-7276842
Personal Information
- Date of Birth: 08/27/83
- Gender: Female
- Nationality: Malaysian
- Marital Status: Married
References
- Mr. Adrian Luke Mendoza, 03-21792877, Personnel Manager, Schlumberger Oildfield Support Sdn Bhd, Manager
- Mr. Alvin Pek, 03-7953 5200, Manager, Panasonic Procurement Malaysia Sdn Bhd, Manager
- Ms Yong Fui Ming/ Mr Sukumar, 07-3534940, Supply Planning Manager/Warehouse Manager, Reckitt Benckiser
Languages
English
Intermediate (B1)
Malay
Bilingual or Proficient (C2)
Timeline
Assistant Warehouse Manager
Reckitt Benckiser (Malaysia) Sdn Bhd
2024.01 - Current
Assistant Supply Planning Manager
Reckitt Benckiser (Malaysia) Sdn Bhd
2013.08 - 2023.12
Executive
Panasonic Procurement (M) Sdn Bhd
2010.06 - 2013.08
Human Resources Administrator
Schlumberger Oilfield Support Sdn Bhd
2009.09 - 2010.05
Personal Financial Executive
Aeon Credit Services (M) Bhd
2007.10 - 2008.06
Personal Financial Executive
Price Solution Sdn Bhd of Standard Chartered
2007.03 - 2007.09
Bachelor’s in Business Administration With Honors (Finance) - Business Administration
Uitm Segamat Campus
Diploma in Banking - Banking
Uitm Segamat Campus
Sekolah Menengah Kebangsaan Mersing
Sekolah Menengah Kebangsaan Tenggaroh A.
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