Suraj Nama

Lead Facilities

• Leading and supervising a team of technicians or other workers, assigning tasks, providing guidance, and ensuring work is completed efficiently and safely.
• Coordinating with other departments, contractors, and vendors as needed.
• Managing budgets for maintenance and repairs while identifying cost-saving opportunities.
• Negotiating contracts and monitoring vendor performance.

Travel

• To ensure that travel arrangements for Pan india is being handled end to end in a smooth manner.
• Ensure smooth visa processing by working with the Immigration & Visa team.
• Prepared necessary travel documentation for national and international trips to diverse locations.
• Reviewing and processing employee expense reports to ensure they comply with company policies and are accurate.
• Understanding and applying company travel and expense policies to ensure compliance.
• Worked closely with top executives and assistants to meet compliance with strict business schedules.
• Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
• Created plans and communicated deadlines to ensure projects were completed on time.
• Guest Profile management
• Accurate and time reconciliation and payment of vendor invoices.
• Co-ordination with other department like finance,Account payable etc. for better operational efficiency.

• Senior Travel Couselor
• Handled Reservations & Ticketing for at International Counter& Domestic Counter
• Supervised the staff in reaching their goals and demonstrated great dedication
• Ensuring good relationship between Company and the Corporate, Coordinate with clients / customer touch points on an as-and-when-needed basis.Enhancing current business productivity by maintaining quantity and quality targets, Analyze data, trend and be updated with industry / business insights
• Maintaining Daily Sales Report, Ensuring Invoices & MIS reports getting generated and submitted to Corporate clients every month on time and monitor collection of payments.

• Handled Reservations & Ticketing for at International Counter
• Handled Visa & Hotel arrangements for corporate clients
• Supervised the staff in reaching their goals and demonstrated great dedication
• Ensuring good relationship between Company and the Corporate, and Non IATA Agencies,
• Cordinate with clients / customer touch points on an as-and-when-needed basis
• Ensuring constant touch with all Hotels, Serviced Apartments, Vendors and Supplier chains and negotiating better rates & deals
• Enhancing current business productivity by maintaining quantity and quality targets, Analyze data, trend and be updated with industry / business insights
• Maintaining Daily Sales Report, Ensuring Invoices & MIS reports getting generated and submitted to Corporate clients every month on time and monitor collection of payments.

• Delivery and management of all customer and operations metrics, Providing round the clock service with low turnaround time, ensuring continuous improvement in service delivery
• Maintaining Daily Sales Report, Ensuring Invoices & MIS reports getting generated and submitted to Corporate clients every month on time and monitor collection of payments
• Ensuring good relationship between Company and the Corporate, and Non IATA Agencies,
• Oordinate with clients / customer touch points on an as-and-when-needed basis
• Ensuring constant touch with all Hotels, Serviced Apartments, Vendors and Supplier chains and negotiating better rates & deals
• Enhancing current business productivity by maintaining quantity and quality targets, Analyze data, trend and be updated with industry / business insights
• Achievements
• Received appreciations for patiently handling Equatorial Congo Airline “Ecair” passengers during flight cancellation and making tickets under immense pressure
• Achieve appreciation from college academic for organizing the Diwali flee market event
• Achieve appreciation from college academic for organizing the Travel Tourism day .