SUBRAMANI KAVITHA
Summary
1 . Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
2. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
3. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
4. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
5. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Customer Service Officer
HANIFA PTE LTD.
01.2010
- Handle Inbound & Outbound Calls, Co-ordinate with Suppliers for Product Purchase & Delivery, Performed Cashier Duties, Assist with all other office administrative duties.
Security Officer
CERTIS CISCO PTE LTD.
08.2010 - Current
- Co-ordinated daily activities of correctional Security Intelligence teams, The Ability to work with Technical Equipment, Such as CCTV, XRay, Monitor ongoing operations and respond according to prescribed Procedures, Assist with Supervisor for all other duties.
- Spearheaded the development and implementation of comprehensive security protocols, resulting in a [X]% reduction in security incidents.
- Conducted regular risk assessments to identify vulnerabilities and recommended proactive measures to mitigate potential threats.
- Established and maintained strong relationships with law enforcement agencies, enhancing the company's ability to respond effectively to security incidents.
- Led a team of security professionals, providing training and guidance to ensure optimal performance and adherence to security policies.
- Implemented advanced access control systems, contributing to a more secure and efficient facility.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Education
NIL - DIPLOMA IN ECE
Aalim Muhammed Salegh Polytecnic,
CHENNAI04.2008
S.S.L.C
I.H.M. Girls Higher Secondary School, Matriculation
01.2005
Skills
- Threat Assessment and Risk Management
- Security Policy Development and Implementation
- Emergency Response Planning
- Access Control Systems (eg, CCTV, Biometric Systems)
- Physical Security Measures
- Team Leadership and Training
- Crisis Management
- Incident Reporting and Investigation
- Regulatory Compliance
Education:
Languages
Tamil, English, Telugu
skills qualification
- WSQ IN CUSTOMER SERVICE-OPERATIONAL LEVEL
- DELIVER SERVICE EXCELLENCE
- OFFER CUSTOMIZED AND PERSONALIZED SERVICE
- CUSTOMIZED-CULTURE, CUSTOMS & ETIQUETTE
- PROVIDE G.E.M.S SERVICE
certificate of achievement
- 3D ARCHITECTURE VUSUALIZATION COURSE From CCXANIMATION (India) On 06/2011
- CUSTOMER SERVICE SKILLS PROGRAMME From Changi Airport Group on 12/2011 (Singapore) On 06/2010
- SV-CS-101G-1 PROVIDE GEMS SERVICE From Service Quality (SQ) Centre Pte ltd (Singapore) On 06/2010
- DELIVER SERVICE EXCELLENCE From Service Quality (SQ) Centre Pte ltd (Singapore) On 06/2010
- PROVIDE GUARD AND PATROL SERVICES From Polwel Co-Operative Society Limited(Singapore) On 08/2010
- HANDLE SECURITY INCIDENTS AND SERVICES From Polwel Co-Operative Society Limited(Singapore) On 08/2010
- X-RAY OPERATOR COURSE From Certis CISCO Academy (Singapore) On 11/2012
signature phone
81976738
residential status
Singapore PR
personal information
- Age: 35
- Date of Birth: 10/28/88
- Gender: Female
- Marital Status: MARRIED
nric number
S8876284C
disclaimer
And Hereby, I declare that all details furnished above are true to the best of my knowledge.
Certification
1. SV-CS-102G-1 DELIVER SERVICE EXCELLENCE
2.CERTIS CISCO EXCELLENT SERVICE AWARD
3.DIPLOMA IN COMPUTER APPLICATION
4.SEC-TEM-2001-1.1 OBSE
5.SE-SO-102C-0 HANDLE SECURITY INCIDENTS AND SERVICES
6.SE-SO-103C-0 PROVIDE GUARD AND PETROL SERVICE
7.SE-SOP-3007-1.1 GUARD AND PATROL-3
8.SEC-PDV-3001-1.1 CAPABILITY DEVELOPMENT-3
9.SEC-S0P-3011-1.1 SECURITY OPERATION COMPLIANCE-3
areas of interest
AUXILLARY POLICE OFFICER
Timeline
Security Officer
CERTIS CISCO PTE LTD.
08.2010 - Current
Customer Service Officer
HANIFA PTE LTD.
01.2010
NIL - DIPLOMA IN ECE
Aalim Muhammed Salegh Polytecnic,
S.S.L.C
I.H.M. Girls Higher Secondary School, Matriculation
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