Stephanie Tay
Summary
With a proven track record at HP Singapore Pte Ltd, I excel in operations management and leadership, optimizing supply chain operations and driving product lifecycle advancements. My expertise in business analysis and inventory analysis has consistently enhanced efficiency and scalability, showcasing my ability to lead teams to exceed business objectives.
Overview
29
29
years of professional experience
Work History
OEM Laser Business Lead
HP Singapore Pte Ltd
01.2021 - Current
- Provide E2E leadership for OEM NPI & OEM Laser HPPK & PL6A/GP planning processes.
- Mentor & transition PL6A lead role to new Global Planner in FY23.
- Coordinate & lead OEM Global Planner team to ensure process consistencies and supply stabilities.
- OEM Overview, host internal Control tower for business and operations overview & executive reporting.
- Collaborate with cross-functional teams, including OEM business team, product management, and manufacturing, to ensure alignment and achieve business objectives.
- Drive process improvements to increase efficiency and scalability of supply chain operations.
- Optimize supply and demand for OEM business, addressing supply/demand changes.
- Worked with OEM forecaster team on Forecast Bias review & action item.
- Ensure flawless NPIs, timely setup for planning. On time release and launch.
- Manage EOL & LTB management effectively.
- Standardize & enhancement on reporting to improve analytic process.
APJ Regional Supply Planning Lead (VEP)
HP Singapore Pte Ltd
04.2014 - 12.2020
- Led and mentored APJ supply planner team to ensure process consistencies and supply stabilities.
- Lead and drive alignments between partners within LES operations (regions, demand planning, Global/Support planners) to achieve shipment/revenue goals.
- Optimize supply and demand for APJ Region, addressing supply/demand changes.
- Supported VEP inventory management activities and led Sync meetings on RI products without major escalations.
- Collaborated with APJ forecaster team on Forecast Bias review & action item.
- Worked with cross-functional teams and partners to maximize business results and supply improvements.
- Jabil Operations - Lead the team to work with Jabil to ensure process consistencies and stabilities.
- Managed pro-active NRP/CRP management, identifying anomalies and communicating action plans.
- Ensured flawless NPIs and timely setup for planning, release, and launch.
- Managed EOL & LTB management processes.
- Generated DSM reports and summaries in a timely manner.
APJ Supply Planner / APJ Factory Inventory Lead
HP SINGAPORE PTE LTD
11.2010 - 04.2014
- Supported financial commitments by reviewing VEP inventory management activities and status.
- Managed push out / pull in activities with Inventory team/Canon to meet guidance $ targets.
- Managed scrap activities to optimize inventory $.
- Proactively addressed demand bias and implemented mitigation strategies.
- Executed ABC buffering / TDOS strategies for efficient inventory management.
- Collaborated with cross-functional teams and partners to maximize business results and drive supply chain improvements.
- Provided mentorship to VEP Planners and managed escalations in VEP Supply Planning.
Buyer
Venture Corporation Limited
06.2006 - 11.2010
- Sourced materials and negotiated with suppliers to secure optimal terms and pricing.
- Maintained weekly forecasts with suppliers to ensure timely procurement and inventory management.
- Conducted comprehensive order management, overseeing the entire process from placement to delivery.
- Managed on-time delivery and implemented Vendor Management Inventory (VMI) program for efficient inventory control.
- Analyzed Material Requirements Planning (MRP) load and rescheduled plans accordingly to optimize production efficiency.
- Proactively resolved quality and other related issues to ensure smooth operations and customer satisfaction.
Customer Service Executive
Jebsen & Jessen Broadway Pte Ltd
02.2003 - 05.2006
- Managed end-to-end order processing operations, from planning to billing, ensuring timely and accurate delivery of products to customers.
- Coordinated export shipments, including documentation and logistics arrangements, to meet international customer requirements and regulatory standards.
- Purchase of trading items and timely delivery of materials.
- Provided exceptional service and support to customers, demonstrating a strong ability to build rapport, actively listen to their concerns, and provide tailored solutions to meet their needs.
- Handled customer complaints promptly and effectively, resolving issues to the satisfaction and maintaining positive customer relationships.
Quality Engineering Assistant
Jebsen & Jessen Broadway Pte Ltd
04.1996 - 01.2003
- Supervise QA Inspector function, First Article Inspection and Incoming/In-process/Outgoing Inspection.
- Co-ordinate on internal and external calibration of equipment.
- Prepare QA Monthly Performance Report and handle Customer Complaint.
- Co-ordinate Pilot Team for new project with production/design/process engineer.
- Internal Auditor for ISO9002.
- Project Lead for Production Cycle Improvement specialized in Oveninig Process.
Document Controller
Price Asia Pte Ltd
03.1995 - 03.1996
- Maintaining and updating master list of drawing.
- Maintaining and updating ISO documentation.
- Sketch Simple Drawing.
- Downloading CNC Program for machining operations.
Education
Diploma - Computer Studies
Informatics Computer School Singapore
Singapore12.1996
Skills
- Business Analysis
- Operations Management
- Supply Planning
- Inventory Analysis
- Leadership
- Product Lifecycle Management
Timeline
OEM Laser Business Lead
HP Singapore Pte Ltd
01.2021 - Current
APJ Regional Supply Planning Lead (VEP)
HP Singapore Pte Ltd
04.2014 - 12.2020
APJ Supply Planner / APJ Factory Inventory Lead
HP SINGAPORE PTE LTD
11.2010 - 04.2014
Buyer
Venture Corporation Limited
06.2006 - 11.2010
Customer Service Executive
Jebsen & Jessen Broadway Pte Ltd
02.2003 - 05.2006
Quality Engineering Assistant
Jebsen & Jessen Broadway Pte Ltd
04.1996 - 01.2003
Document Controller
Price Asia Pte Ltd
03.1995 - 03.1996
Diploma - Computer Studies
Informatics Computer School Singapore
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