Summary
Overview
Work History
Education
Websites
Personal Information
Education
Timeline
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Someswar Sharma

Summary

SOM is an IT professional with over 20 years of IT experience. SOM has strong track records of Project Management, Service Management, Service Delivery, Solution Architect, Development and implementation. At present, SOM is working with NCS (SingTel Group) as a Principal Service Delivery Director / AMS Lead / QA Lead for HealthCare and Education domain. SOM is responsible to deliver large scale National projects and manage its operations. SOM is well known for running cost-effective, profitable operations. The focus and passion are to create value for customers. Conducts strategic discussion & negotiation with client stakeholder to ensure visible & significant business outcome. SOM's current profile is to establish and sustain a positive relationship with the client and ensure that NCS's contractual obligations in terms of Application Maintenance and Operations Support are met in the most cost-effective manner possible and in accordance with NCS Delivery Method. SOM's Core competencies are Develop Strategies and Solutions, Cloud Migration, Pre-Sales & Deal Shaping, P&L Mgmt, Healthcare Information Technology, Project Management, Service Management and Service Delivery, Change & Release Management, Infrastructure Operations Management, Solution Architect, Leadership & Talent Management, Vendor Management, Conflict Resolution, Trouble-shooting Techniques, Coordination & Tracking.

Overview

25
25
years of professional experience

Work History

Principal Service Delivery Director / AMS Lead / QA Lead

NCS Pte Ltd
06.2020 - Current
  • Manages Operations for multiple (22 Projects) Projects (~25M) across Health Care Domain
  • Lead and deliver new projects
  • Strategizing Cloud onboarding of existing projects
  • Pre-Sales, Deal Shaping, Cloud Migration, Strategies and Solutions, Contract Negotiation
  • Perform QAL Role for projects
  • Achieve Delivery target and meet all KPIs keeping NCS interest in view
  • Successful and on-time delivery of the implementation projects
  • Ensuring continuity, stability, availability and accessibility of all AMS projects
  • Manages Budget & review the financials with Leadership to ensure profit for organization
  • Strategic discussion & Negotiation with client stakeholder to ensure visible & significant business outcome
  • Actively participate and drive account planning & execution
  • Resolve issues that affect demand scope, quality, schedule, budget, and resources

Principal Service Delivery Director / AMS Lead / QA Lead

NCS Pte Ltd
06.2020 - Current
  • Manages Operations for multiple (22 Projects) Projects (~25M) across Health Care Domain
  • Lead and deliver new projects
  • Strategizing Cloud onboarding of existing projects
  • Pre-Sales, Deal Shaping, Cloud Migration, Strategies and Solutions, Contract Negotiation
  • Perform QAL Role for projects
  • Achieve Delivery target and meet all KPIs keeping NCS interest in view
  • Successful and on-time delivery of the implementation projects
  • Ensuring continuity, stability, availability and accessibility of all AMS projects
  • Manages Budget & review the financials with Leadership to ensure profit for organization
  • Strategic discussion & Negotiation with client stakeholder to ensure visible & significant business outcome
  • Actively participate and drive account planning & execution
  • Resolve issues that affect demand scope, quality, schedule, budget, and resources

Senior Service Delivery Manager

Accenture Pte Ltd
04.2001 - 06.2020
  • Manages Operations for multiple (>25 Projects) Projects (>50M) across Health Care and Education Domains
  • Leading Two Cloud Migration Projects (National Projects) Delivery for Education Sector (>20M)
  • Assist Account Team to negotiate and strategize sales
  • Perform QAL Role for projects
  • Ensuring continuity, stability, availability and accessibility of all AMS projects
  • Successful and on-time delivery of the implementation projects
  • Manages Budget & review the financials with Leadership to ensure profit for organization
  • Strategic discussion & Negotiation with client stakeholder to ensure visible & significant business outcome
  • Actively participate and drive account planning & execution
  • Participate in bid review and have authority to approve projects that are
  • Resolve issues that affect demand scope, quality, schedule, budget, and resources
  • Identify resource requirements defined by skills and experience using resources effectively
  • Define team member roles and expectations, and gain timely feedback
  • Create a positive work environment that fosters team performance
  • Counsel staff on performance improvement and career development
  • Resolve team conflicts with sensitivity, tact and fairness

Consultant

Bitech International Pte Ltd
01.2000 - 03.2001

Education

MBA - Finance

University of Madras

Bachelor's Degree -

Utkal University

Personal Information

Nationality: Singaporean

Education

MBA, Finance, University of Madras, India, Bachelor's Degree, Utkal University, India, ITIL - Foundation Certificate in IT Service Mgmt, Scaled Agile Framework (SAFe 4.0 Agilist), Certification in Outsourcing Management for IT (COMIT), Professional in Network Computing from N.I.I.T, Microsoft Certified Professional (Product Specialist), JSP, Java, EJB with J2EE, SQR, XML, Java Script, Cold Fusion, ASP, VB Script, Visual Basic, PL/SQL, Visual Inter Dev, FoxPro, C, C++ with OOPS, UNIX, Windows, Apache, Weblogic, Oracle, MS SQL Server, MS Access, MS Office, Crystal Report, SharePoint, Visual Source Safe, Service Now, ITSM

Timeline

Principal Service Delivery Director / AMS Lead / QA Lead

NCS Pte Ltd
06.2020 - Current

Principal Service Delivery Director / AMS Lead / QA Lead

NCS Pte Ltd
06.2020 - Current

Senior Service Delivery Manager

Accenture Pte Ltd
04.2001 - 06.2020

Consultant

Bitech International Pte Ltd
01.2000 - 03.2001

Bachelor's Degree -

Utkal University

MBA - Finance

University of Madras
Someswar Sharma