Someswar Sharma

SOM is a highly experienced IT professional with a proven track record in project management, service management, service delivery, solution architecture, and development. Currently serving as the Principal Service Delivery Director/AMS Lead/QA Lead for the Healthcare and Education domain at NCS (SingTel Group), SOM is responsible for successfully delivering large-scale national projects and effectively managing their operations. Prior to joining NCS, SOM held the position of Senior Service Delivery Manager in the Health & Public Service Sector at Accenture, where they worked closely with major healthcare providers and government health organizations in Singapore. Renowned for running cost-effective and profitable operations with a strong focus on creating value for customers, SOM excels in conducting strategic discussions and negotiations with client stakeholders to ensure visible and significant business outcomes. In their current role, SOM's primary objective is to establish and maintain positive client relationships while ensuring that NCS fulfills its contractual obligations for Application Maintenance and Operations Support in the most cost-effective manner possible, aligning with NCS Delivery Method. With core competencies in developing strategies and solutions, cloud migration, pre-sales and deal shaping, P&L management, healthcare information technology, project management, service management and delivery, change and release management, infrastructure operations management, solution architecture, leadership and talent management, vendor management, conflict resolution, troubleshooting techniques, coordination and tracking; SOM possesses a comprehensive skill set that enables them to excel in their field.

• ITIL – Foundation Certificate in IT Service Management
• Scaled Agile Framework (SAFe 4.0 Agilist)
• Certification in Outsourcing Management for IT (COMIT)
• Professional in Network Computing from N.I.I.T
• Microsoft Certified Professional (Product Specialist)