Sivaporn Pitianusorn
Mrs.
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Accomplished Sales Manager offering 4 years of experience developing and maximizing Telesales. Diligent in building and retaining accounts by providing support and attentive service.
Overview
11
11
years of professional experience
Work History
Telesales Manager
DHL Express International (Thailand) Ltd.
06.2020 - Current
- Monitored team performance metrics, identifying areas for improvement and implementing corrective actions.
- Achieved revenue growth with the development of innovative sales campaigns tailored to target markets.
- Improved overall efficiency of the telesales department by streamlining processes and implementing time-saving tools.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Enhanced communication between departments by organizing cross-functional meetings to discuss shared goals and challenges.
- Strengthened team performance by conducting regular coaching sessions, focusing on sales techniques and product knowledge.
Global Account Manager
DHL Express International (Thailand) Ltd.
10.2013 - 05.2020
- Identify, establish and manage multi-tier relationships across customer and company organizations to ensure a long-term business partnership and achievement of corporate goals
- Participate in and contribute to the development of strategies and approaches to maintain, protect, improve and grow account sales & portfolio
- Represent the customer in the solution/service development process, ensuring clear communication of customer expectations and requirements
- Display strong skills in global customer analysis to ensure that all customer requirements are being fulfilled
- Co-ordinate the development and delivery of services and solutions that provide consistency and reusability to enable customers to achieve their corporate objectives and gain competitive advantage through company
Education
Bachelors - Business And Managerial Economics
Chulalongkorn University
Bangkok, Thailand 04.2001 -
Skills
- Sales Strategies
- Multitasking Abilities
- Teamwork and Collaboration
- Reliability
- Adaptability and Flexibility
- Analytical Skills
Accomplishments
Employee of the year 2017, APEC
Sales Champions Club 2020, Global
Timeline
Telesales Manager
DHL Express International (Thailand) Ltd.
06.2020 - Current
Global Account Manager
DHL Express International (Thailand) Ltd.
10.2013 - 05.2020
Bachelors - Business And Managerial Economics
Chulalongkorn University
04.2001 -
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