Summary
Overview
Work History
Education
Skills
Languages
Employmentstatus
Availability
Timeline
Generic
Siti Sarah Binte A Rahim

Siti Sarah Binte A Rahim

Summary

Courteous candidate with evidence of experience providing quality patient care and administrative services. Proven track record of success in streamlining operations, developing protocols and improving patient outcomes. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

26
26
years of professional experience

Work History

Senior Patient Service Assistant

Tan Tock Seng Hospital
05.2024 - 09.2024
  • Assisting Doctor and to make appointments for patient for next visit
  • Scheduling referral for patient to see other specialist
  • Answering all enqueries from medication orders, change of appointments and etc
  • Generating bill payments, medisave and insurance claims
  • Answering all emails by doctors and patients

Residential Care Assistant(Nursing)

Vanguard Healthcare
09.2021 - 04.2024
  • Providing care and daily chores such as showering, feeding, diaper changing.
  • Input of daily data of residents well being into the system.
  • Ensuring safety at all time.
  • Dealing with Next of kins enquiries and provide them with sufficient information needed on their family members.
  • Attending all courses and meeting to provide better care.
  • Handle data entry, document preparation and filling task.
  • Providing administrative support to the management team.
  • Assist in coordinating and scheduling of meetings and maintaning the office organisation.

Clinic Assistant

Shenton Healthway Medical
06.2021 - 08.2021
  • Attending to Patient registration
  • Dispencing medication
  • Perform medical examinations and IPPTs
  • Handle ECG cases
  • Assitant doctor/chaperone
  • Cashering
  • Handling phone calls -Patient review cases -Enquiries -Lab results -A&E referrals -Covid results -Hospital appointment confirmation
  • Administation and booking of hospital appointments through email and online

Delivery Router/Admin

BC Courier and Services
02.2020 - 05.2021
  • Assisting drivers with delivery routes
  • Checking and confirming incoming and outgoing parcels

Admin/cashier

Asia Ghani Pte Ltd
12.2017 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Administrative Assistant

Blueprint Pte Ltd
01.2013 - 12.2017

Assist with customer orders

Generatic bill and order

Ensuring customer understading to their order and making the best decision

Admin Assistant

Thomas & Betts
02.2017 - 11.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Administrative Assistant

Royal Crown Hotel
10.2007 - 12.2012
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Teacher's Assistant

Smart EduHouse
04.2004 - 09.2007
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Graded assignments and reported individual progress to teacher.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Maintained safety and security by overseeing students in recess environments.
  • Reviewed lesson material with students individually or in small groups.
  • Assisted lead teachers with lesson plan creation and materials development .
  • Helped teachers recognize learning issues evidenced in one-to-one support instruction.
  • Documented student progress and communicated with parents to keep informed.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Supported classroom activities, tutoring, and reviewing work.

Sales Associate

Guardian Pharmacy
01.2003 - 03.2004
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Front Desk Receptionist

Hyatt Hotel
10.1998 - 12.2002
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

GCE N Level -

Naval Base Secondary School
01.1997

PSLE -

Peixin Primary School
12.1993

Skills

  • Care for people with special needs
  • Elderly Care
  • MS Office
  • Data Entry
  • Teaching
  • Filing / Document Management
  • Handle Enquiries and Requests
  • Classroom Management
  • Monitoring and Administering Medication

Languages

English
Chinese (Mandarin)
Bahasa Melayu

Employmentstatus

Singaporean

Availability

Can start work anytime

Timeline

Senior Patient Service Assistant

Tan Tock Seng Hospital
05.2024 - 09.2024

Residential Care Assistant(Nursing)

Vanguard Healthcare
09.2021 - 04.2024

Clinic Assistant

Shenton Healthway Medical
06.2021 - 08.2021

Delivery Router/Admin

BC Courier and Services
02.2020 - 05.2021

Admin/cashier

Asia Ghani Pte Ltd
12.2017 - 01.2020

Admin Assistant

Thomas & Betts
02.2017 - 11.2017

Administrative Assistant

Blueprint Pte Ltd
01.2013 - 12.2017

Administrative Assistant

Royal Crown Hotel
10.2007 - 12.2012

Teacher's Assistant

Smart EduHouse
04.2004 - 09.2007

Sales Associate

Guardian Pharmacy
01.2003 - 03.2004

Front Desk Receptionist

Hyatt Hotel
10.1998 - 12.2002

GCE N Level -

Naval Base Secondary School

PSLE -

Peixin Primary School
Siti Sarah Binte A Rahim