SITI NATASHA BINTE MISSERI
F&B
Summary
Dynamic F&B Server with fine dining experience at Wingstop Restaurant, recognized for enhancing guest satisfaction through exceptional service and effective communication. Proven expertise in cash handling and food safety practices, contributing to streamlined operations and increased table turnover. Committed to maintaining high cleanliness standards and fostering a collaborative team environment.
Overview
5
5
years of professional experience
1
1
Certification
2
2
Languages
Work History
F&B Server
Wingstop Restaurant
03.2025 - 01.2026
- Enhanced customer satisfaction by providing attentive and efficient service during busy shifts.
- Supported colleagues during peak hours by assisting with bussing tables or running food when necessary.
- Collaborated with kitchen staff to ensure accurate preparation and presentation of special dietary requests.
- Mastered menu knowledge to provide informed recommendations, leading to increased upselling opportunities.
- Maintained a clean and organized dining area, enhancing overall guest experience.
- Resolved customer complaints in a professional manner, resulting in satisfied guests and minimizing negative feedback.
- Ensured proper cash handling procedures were followed, maintaining accountability for all transactions processed during shifts.
- Streamlined food delivery process, ensuring timely and accurate order completion for guests.
- Assisted management in training new F&B Servers, sharing best practices and improving team performance.
- Maximized table turnover rate through prompt and courteous service, accommodating more patrons per shift.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
F&B Server
4fingers
01.2023 - 02.2025
F&B Server
McDonald's
07.2021 - 11.2022
Education
No Degree - Hospitality
NORTHLIGHT SCHOOL
Singapore, Null, Singapore 04.2001 -
ZHANGDE PRIMARY SCHOOL
Singapore, Null, Singapore01-2016
Skills
Fine dining experience
Food presentation
Strong communication skills
Cleanliness standards
Guest relations
Food safety awareness
Beverage preparation
Order accuracy
Cash handling expertise
Efficient multitasking
Supply restocking
Food safety
Customer service
Strong work ethic
Safe food handling
Menu memorization
Cash handling
Team collaboration
Guest engagement
Food safety practices
Dining area maintenance
Professional appearance
Hospitality service expertise
Quality control
Order management
High volume dining
Food running
Food spoilage prevention
Inventory management
Service prioritization
Certification
HOSPITALITY
Timeline
F&B Server
Wingstop Restaurant
03.2025 - 01.2026
F&B Server
4fingers
01.2023 - 02.2025
F&B Server
McDonald's
07.2021 - 11.2022
HOSPITALITY
11-2020
No Degree - Hospitality
NORTHLIGHT SCHOOL
04.2001 -
ZHANGDE PRIMARY SCHOOL