Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
SITI NATASHA BINTE MISSERI

SITI NATASHA BINTE MISSERI

F&B

Summary

Dynamic F&B Server with fine dining experience at Wingstop Restaurant, recognized for enhancing guest satisfaction through exceptional service and effective communication. Proven expertise in cash handling and food safety practices, contributing to streamlined operations and increased table turnover. Committed to maintaining high cleanliness standards and fostering a collaborative team environment.

Overview

5
5
years of professional experience
1
1
Certification
2
2
Languages

Work History

F&B Server

Wingstop Restaurant
03.2025 - 01.2026
  • Enhanced customer satisfaction by providing attentive and efficient service during busy shifts.
  • Supported colleagues during peak hours by assisting with bussing tables or running food when necessary.
  • Collaborated with kitchen staff to ensure accurate preparation and presentation of special dietary requests.
  • Mastered menu knowledge to provide informed recommendations, leading to increased upselling opportunities.
  • Maintained a clean and organized dining area, enhancing overall guest experience.
  • Resolved customer complaints in a professional manner, resulting in satisfied guests and minimizing negative feedback.
  • Ensured proper cash handling procedures were followed, maintaining accountability for all transactions processed during shifts.
  • Streamlined food delivery process, ensuring timely and accurate order completion for guests.
  • Assisted management in training new F&B Servers, sharing best practices and improving team performance.
  • Maximized table turnover rate through prompt and courteous service, accommodating more patrons per shift.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.

F&B Server

4fingers
01.2023 - 02.2025

F&B Server

McDonald's
07.2021 - 11.2022

Education

No Degree - Hospitality

NORTHLIGHT SCHOOL
Singapore, Null, Singapore
04.2001 -

ZHANGDE PRIMARY SCHOOL
Singapore, Null, Singapore
01-2016

Skills

Fine dining experience

Certification

HOSPITALITY

Timeline

F&B Server

Wingstop Restaurant
03.2025 - 01.2026

F&B Server

4fingers
01.2023 - 02.2025

F&B Server

McDonald's
07.2021 - 11.2022

HOSPITALITY

11-2020

No Degree - Hospitality

NORTHLIGHT SCHOOL
04.2001 -

ZHANGDE PRIMARY SCHOOL
SITI NATASHA BINTE MISSERIF&B