Sua Jeong
Overview
2
2
years of professional experience
Work History
F&B Server
JW Marriott Hotel Singapore South Beach
11.2022 - Current
- Enhanced customer satisfaction by providing attentive and efficient service during busy shifts.
- Collaborated with kitchen staff to ensure accurate preparation and presentation of special dietary requests.
- Resolved customer complaints in a professional manner, resulting in satisfied guests and minimizing negative feedback.
- Mastered menu knowledge to provide informed recommendations, leading to increased upselling opportunities.
- Explained menu items and suggested appropriate options for food allergy concerns.
Cafe Worker
Compose Coffee
11.2021 - 04.2022
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
Education
Chinese
Hanyang Women's University
South Korea02.2023
Chungryang High School
South Korea02.2021
Skills
- Fine dining experience
- Team collaboration
- Menu knowledge
- Guest Engagement
- Menu Recommendations
- Upselling techniques
- Warm and Friendly
- Strong Physical Strength
Languages
Korean
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Affiliations
- Reading Books
- Riding Bike
- Travel Overseas
Timeline
F&B Server
JW Marriott Hotel Singapore South Beach
11.2022 - Current
Cafe Worker
Compose Coffee
11.2021 - 04.2022
Chinese
Hanyang Women's University
Chungryang High School