SIOW SZE LIN
Summary
Proven Administrative Assistant with a track record of enhancing workflow efficiency at FASTECH AUTO PTE LTD by adeptly managing documentation and fostering outstanding client relations. Skilled in Microsoft Excel and proposal writing. Demonstrates exceptional organizational and interpersonal abilities, significantly improving customer satisfaction and internal communication. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
FASTECH AUTO PTE LTD
06.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Store Assistant
FLOURISH TIMBER (M) SDN BHD
06.2021 - 05.2022
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Kitchen Assistant
HARLO SUMMER CAFE
12.2020 - 05.2021
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Education
No Degree - DRESSMAKER
MENARA INTERNATIONAL COLLEGE
MALAYSIA09.2020
High School Diploma -
SMK SERI TANGKAK
MALAYSIA11.2017
Skills
- Document Control
- Proposal Writing
- Bookkeeping
- Mail handling
- Filing
- Report Writing
- Client Relations
- Documentation And Reporting
- Paperwork drafting
- Microsoft Excel
- Microsoft Outlook
Timeline
Administrative Assistant
FASTECH AUTO PTE LTD
06.2022 - Current
Store Assistant
FLOURISH TIMBER (M) SDN BHD
06.2021 - 05.2022
Kitchen Assistant
HARLO SUMMER CAFE
12.2020 - 05.2021
No Degree - DRESSMAKER
MENARA INTERNATIONAL COLLEGE
High School Diploma -
SMK SERI TANGKAK
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