Sim Ri Yang
JC Post-graduate
Summary
Hi I am Ri Yang, a Junior College graduate who has recently completed NS and is currently awaiting university enrollment. Before I begin my studies in university, I would like to work with you to broaden my horizon and step into the corporate world to learn more about my current career path and what I may be expecting in the future.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Processing Officer
ACRA, Accounting & Corporate Regulatory Authority
02.2025 - Current
- Improved turnaround times for applications through effective prioritization and multitasking.
- Provided excellent customer service by promptly addressing inquiries and resolving issues related to application processing.
- Contributed to a positive work environment through active participation in team meetings and open communication with colleagues.
- Liaised between clients and internal teams to address any questions or concerns, ensuring smooth operation of promotions.
- Prioritized and organized workload based on risk and severity to meet deadlines.
- Supported fellow Processing Officers during periods of high workload or absences by stepping in to assist with their responsibilities.
- Contributed to the overall success of the organization by consistently delivering high-quality work and maintaining a strong commitment to excellence in all aspects of application processing.
Promoter
Pokka
12.2024 - 01.2025
- Oversaw event stand, generated appealing exhibits to attract customers.
- Identified potential marketing opportunities to increase brand awareness.
- Trained new promoters on company policies, products, and promotion techniques for consistent brand messaging across all campaigns.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Enhanced customer experience at events with exceptional communication skills and friendly demeanor.
- Collaborated with marketing team to create and implement promotional campaigns.
Promoter
Singtel
12.2019 - 01.2020
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Enhanced customer experience at events with exceptional communication skills and friendly demeanor.
Education
Catholic Junior College
12-2021
Skills
File management
Document processing
Microsoft office
Relationship building and management
Customer engagement
Creative thinking
Problem-solving abilities
Organizational skills
Timeline
Processing Officer
ACRA, Accounting & Corporate Regulatory Authority
02.2025 - Current
Promoter
Pokka
12.2024 - 01.2025
Promoter
Singtel
12.2019 - 01.2020
Catholic Junior College