Summary
Work History
Education
Skills
Languages
Timeline
Generic
Shwe  Yamin Ko

Shwe Yamin Ko

Summary

At Jakarta Ropang Project, excelled as a Customer Service Crew Member by leveraging exceptional multitasking abilities and complaint handling skills to enhance customer satisfaction. Achieved a notable increase in client loyalty through personalized service and efficient problem resolution. Maintained high service standards through meticulous attention to detail and rapid typing speed.

Work History

Customer Service Crew Member

Jakarta Ropang Project
06.2024 - Current
  • Completed tasks efficiently, demonstrating strong multitasking abilities during peak service hours.
  • Provided knowledgeable product recommendations based on individual customer needs, increasing overall satisfaction levels.
  • Maintained a clean and organized work environment to ensure optimal service delivery.
  • Established rapport with regular clients, fostering long-term loyalty through personalized interactions.

Education

Diploma - Hospitality Management

Trinity International College
36 Prinsep St, Singapore 188648

Skills

  • Customer Focus
  • Complaint Handling
  • De-Escalation Techniques
  • Typing Speed

Languages

Korean
Intermediate (B1)
English
Elementary (A2)

Timeline

Customer Service Crew Member

Jakarta Ropang Project
06.2024 - Current

Diploma - Hospitality Management

Trinity International College
Shwe Yamin Ko