Sho Sueyoshi
Summary
Patient, open-minded and flexible fresh graduate, seeking for job opportunities. Graduated from marine science and aquaculture course therefore have some slight knowledge about marine species, aware of how fish farming briefly works, understands about people working behind tanks in aquarium. Also experienced in waiter/banquet jobs from my part-time work experience. Eager to apply in companies that involves service-related jobs, dedicated to accuracy and effective collaboration and excellent service for productive work. Has an additional experience as a delivery rider, hence learnt to be more responsible time-wise and efficiency, as well as better sense of direction.
Overview
6
6
years of professional experience
Work History
Delivery Rider
Foodpanda
10.2023 - Current
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
- Navigated through diverse weather conditions safely, adhering to all traffic regulations for a smooth delivery experience.
- Streamlined order processing by verifying details with dispatchers before initiating deliveries.
- Balanced multiple delivery assignments simultaneously, prioritizing tasks based on urgency and importance to meet deadlines consistently.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Delivered meals and packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Service Crew Member
McDonald's
10.2022 - 12.2022
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Took orders, prepared meals, and collected payments.
Waiter
Crossroads Cafe at Singapore Marriott Tang Plaza Hotel
08.2022 - 09.2022
- Worked under agency and worked part-time serving guests with specifically ordered food and beverages after taking their orders, ensure to look professional when doing so
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Intern
Wan Hu Fish Farm Trading
03.2022 - 07.2022
- Intern under school internship program
- Took care of prawn larvae through feeding, siphoning tanks and checking on their growth progress
- Helped supervisor to harvest prawn larvae/shrimp or assisting co-workers when they require extra assistance
- Also took care of shrimp in ponds through feeding, measuring and changing water parameter
- Cleaned facility such as equipment and empty tanks
- Utilised what I have learned at my past courses to apply to good use and made myself helpful
Banquet Server
Parkroyal Collection Marina Bay
09.2021 - 09.2021
- The place is same as Marina Mandarin, name of place changed to Parkroyal Collection
- Worked under an agency and worked part-time serving guests from starter course to dessert during their special events at the famous 5-star hotel
- Main role was to serve guests in ballroom with food and beverage, ensure to look professional when doing so
- Arranged linens and table settings according to seating plan and event theme.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Left an impression as a person with positive attitude when I left the job
Banquet Server
Marina Mandarin Hotel
09.2019 - 10.2019
- Main role was to serve guests in ballroom with food and beverage, ensure to look professional when doing so
- Worked under an agency and worked part-time serving guests from starter course to dessert during their special events at the famous 5-star hotel
- Arranged linens and table settings according to seating plan and event theme.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Work was slightly easier than in previous job, but worked the same
Banquet Server
Shangri-la Hotel
02.2019 - 09.2019
- Main role was to serve guests in ballroom with food and beverage, ensure to look professional when doing so
- Arranged linens and table settings according to seating plan and event theme.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Worked under an agency and worked part-time serving guests from starter course to dessert during their special events at the famous 5-star hotel
- Tray of meals was heavy at first, so I watched and learned from co-workers and managers, worked out to carry heavy objects easily
Education
No Degree -
Bendemeer Secondary School
Diploma - Marine Science And Aquaculture
Republic Polytechnic
09.2022
Skills
- Microsoft Office (Word)
- Adobe photoshop, premiere pro
- Able to use any similar photo editing/video editing apps
- Cleaning and Sanitizing
Computer and software
Other skills
- Clear Communication
- Active listening
- Waiting Tables
- Team player
- Reliability and punctuality
- Sense of direction
Languages
English
Bilingual or Proficient (C2)
Japanese
Bilingual or Proficient (C2)
Accomplishments
Silver/bronze medal for tae kwon do competition
Earned silver in 2016 and bronze in 2017 for the national competition among different schools
Contact
Singapore 101104
Additional Information
- Involved in National Service for 2 years, from January 2023 to January 2025
Timeline
Delivery Rider
Foodpanda
10.2023 - Current
Service Crew Member
McDonald's
10.2022 - 12.2022
Waiter
Crossroads Cafe at Singapore Marriott Tang Plaza Hotel
08.2022 - 09.2022
Intern
Wan Hu Fish Farm Trading
03.2022 - 07.2022
Banquet Server
Parkroyal Collection Marina Bay
09.2021 - 09.2021
Banquet Server
Marina Mandarin Hotel
09.2019 - 10.2019
Banquet Server
Shangri-la Hotel
02.2019 - 09.2019
Diploma - Marine Science And Aquaculture
Republic Polytechnic
No Degree -
Bendemeer Secondary School
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