Shireen Shahril

• Facilitated patient check-in and appointment scheduling using electronic health record systems.
• Managed patient inquiries and concerns, ensuring high-quality customer service and satisfaction.
• Collaborated with healthcare professionals to streamline patient flow and enhance operational efficiency.
• Trained new staff on best practices for patient interaction and system navigation.

• Resolved customer inquiries and complaints efficiently to enhance satisfaction.
• Facilitated communication between departments to streamline service processes.
• Managed customer feedback collection, driving continuous improvement initiatives.
• Trained new staff on customer service protocols and best practices for efficiency.

• Ensure patrons have an Esplanade account, checking in process, recount stocks, count stocks of art supplies and activities, maintain the wellbeing of patrons and the play area
• Last Salary: $12/hr

• Checking of passengers passport details and baggage, giving of airplane tickets, checking on passengers well being
• Last Salary: $1700

• Conducting of lessons for primary school students, preparation of lesson and lesson plans and maintaining well being of students
• Last Salary: $1550

Assisting Physiotherapists and Occupational Therapists with clients with Activity of Daily Living tasks, basic housekeeping, exercising activities such as minimal sports & arts and crafts and music.

Ensure safety of patrons at the play area, reminding patrons of Do’s and Don’ts, ensure play area is safe for patrons. Basic housekeeping duties.