Work History
Education
Skills
Languages
Timeline
Generic

Sher Min Ng

Work History

Senior HR Executive

Fukuyama Engineering & Construction Pte ltd
10.2020 - Current
  • Prepration of Monthly Payroll(Assist in All payroll matters including checking; update changes in salary and allowance of the employees or new employees using INFOTECH system
  • Assist in payroll audit from external auditors
  • Timely submissions to government authorities such as CPF board, IRAS
  • Apply work passes for foreign workers including application, renewal and cancellation
  • Assist in payroll audit from external auditors
  • Prepare employment contract and letter of appointment, confirmation and promotion
  • Maintain and update employee personnel file
  • PA & MYE Submission
  • Authority appeal submission
  • Prepare BCA submission/SIC arrangement
  • Monitoring all licensing expiry date and renewal of BCA construction workhead
  • Job advertisement via jobsite and interview arrangement
  • Purchase/ renewal or cancel worker security bond
  • Preparation of relevant letters(appointment, resignation, confirmation, promotion, salary)
  • Monitor, update and process Annual Leave,Medical leave and etc
  • Arrange medical check up, thumbprint schedule, swab test
  • Manage claims with government authorities(NSman Make-up claim ,CCL, Maternity, Levy Waiver ,etc)
  • Man Year Entitlement(MYE) administration
  • Manpower deployment to different site
  • Submit Ireport to MOM for WICA Case

Customer Service Officer

BODY WELLNESS Singapore
08.2018 - 06.2019
  • Answer calls
  • Schedule appointments for customers
  • Obtain customers information
  • Meet and greet customers
  • Ensure a positive and warm friendly attitude to welcome customers
  • Check-in customers as they arrive for their scheduled appointments
  • Explain services to the potential customers
  • Monitor availability of treatment and staff
  • Obtain contact details of potential customers from sources
  • Coordinate customers consultation records with the Therapists & Consultants
  • Schedule appointment for consultants to meet prospective customers
  • Administrative filling and computerized data entry
  • Other ad-hoc duties when assigned.

Customer Service Officer

SATS Ltd
05.2015 - 07.2018
  • Responsible of Training Junior service agent
  • Ensure all the customer service agent report counter for briefing on time
  • Conduct briefing to all on shift junior service agent
  • Handling passengers' seating especially family and who need special assistance
  • Communicate with airline representative
  • Handing passengers' travel documents/passport/visa
  • Handling a passenger whose reservation cannot be found
  • Handling a passenger who has difficulty in boarding flight due to various reasons
  • Relayed updates and information to passengers in a friendly and timely manner
  • Maintained a friendly, positive attitude when dealing with distressed passengers
  • Handling CHINA carriage passenger (example: China eastern Airlines ,Air China ,Xiamen Airlines ,China Southern Airlines ,Hebei Airlines ,Shenzhen Airlines ,Sichuan Airlines),who may not be proficient in English.

HR & Admin Executive

ONE SMART Engineering Pte. Ltd
01.2020 - 01.2009
  • Put up job postings/advertisements in Job Street or Careers Portal
  • Shortlisting of resumes, conduct phone screening and profiling of short-listed candidates to hiring managers
  • Employees onboarding and offboarding matters
  • Drafting of employment contracts and employee letters
  • Assist in payroll preparation as required
  • Internship application and govt grant claims
  • Take charge, maintain staff handbook and company brochure
  • Take charge and update company website thru Wordpress
  • Custodian of the internal HR policy and guidelines
  • Preparation of HR letters and the HR personnel records
  • Screening of calls, messages and emails and distribute correspondence
  • Assist CEO with daily assigned duties
  • Assist CEO with membership renewal such as QECP, ABC and PEB
  • Assist Company to renew company licences such as EPPU, PSPC
  • Organize staff team bonding event such as lunch, birthday celebration & etc
  • Handle general admin tasks such as filing, phone calls and e-mails
  • Preparation of Memos, Documentations and Presentation Materials for the CEO
  • To be secretary to projects manager for documentation, filling and preparing reports and ECM , LTA , PUB submissions
  • Management of IT function including website updates and computer hardware & software purchases, manage IT Inventory Lists, point of contact with IT Maintenance company and users.

Education

High School Diploma -

PSB ACADEMY CITY CAMPUS
04.2018

Skills

  • Computer proficiency
  • Leadership experience
  • Communication skills
  • Organizational know-how
  • Problem-solving abilities
  • Teamwork
  • Attention to Detail
  • Responsibility

Languages

English
Chinese (Mandarin)

Timeline

Senior HR Executive

Fukuyama Engineering & Construction Pte ltd
10.2020 - Current

HR & Admin Executive

ONE SMART Engineering Pte. Ltd
01.2020 - 01.2009

Customer Service Officer

BODY WELLNESS Singapore
08.2018 - 06.2019

Customer Service Officer

SATS Ltd
05.2015 - 07.2018

High School Diploma -

PSB ACADEMY CITY CAMPUS
Sher Min Ng