Sheena Rajan
Singapore
Summary
Seeking a position as a Sea Logistics Operational Care Specialist , Pricing in the esteemed organization where I can utilize my knowledge / versatile experience and skills in perfect balance that will make a meaningful contribution to the organization and my career as well.
Overview
21
21
years of professional experience
Work History
Import Shipping Executive
Kuehne + Nagel Pte Ltd
01.2006 - Current
- Responsible for day-to-day import activities
- Process full spectrums of import documentation (Consol/FCL/LCL)
- Handle customer complaints
- Send pre-alert to customer (Arrival Notice)
- Additional functions mandated by Management
- Plan, organize, direct and control all operational activities and to provide customer
- Co-ordinate with specific end customers/oversea agents and local vendors to ensure on time pick ups/deliveries
- Liaison with new and existing customers to identify their needs and providing solutions for customer while ensuring compliance with corporate operating procedures
- Maintaining an accurate data base to support generation of reports
- Monitoring of Drop shipments; providing prompt update to customers.
Customer Service Officer
OV Container Lines Pte Ltd
01.2004 - 01.2006
- Arranging & Coordinating import/export & transshipment by sea base on shipping instructions
- Send shipment pre-alert/advice to oversea branch and customers
- Raise invoice & arrange shipping documents timely and ensure conformity
- Coordinate incoming logistics and outgoing logistics
- Providing alternative transport solutions for clients Assisting in developing SOP for certain client in charge
- Liaising with contractors on timely collection and delivery of cargoes in Singapore.
Export Shipping Officer
Nippon Express (Singapore) Pte Ltd
01.2003 - 01.2004
- Efficient and smooth handling of shipments preparation of House BL, Master BL draft, manifest, billing, input cost, track and trace events and prepare pre-alert to overseas stations and Prompt update of sailing schedules
- Coordinating with sub-contractor for transportation arrangement and Closing of consolidation and co-ordination with CFS
- Closing of prompt and accurate declaration / information to carrier or co-loader
- Check on contractor’s invoice for costing and invoicing customers for payment
- Upkeep rates folders for all quotes received from suppliers or quoted to clients or inter-office
- Sourcing for rates from various carrier & contractors Support overseas offices by providing quotations and transport solutions
- Liaising with customer's enquiries, agents, carriers, transport to ensure timely collection of cargoes
- Coordinate with Container Freight Stations and work out Container Loading Plan
- Ensure all documentation are properly completed and submitted to HOD.
Education
Pei Hua Presbytrian Primary School
Fu Chun Primary School
Bukit Panjang Govt. High
Yishun Secondary School
Skills
- MS Office
- Lotus Note
- Macromedia Flash
- Adobe PhotoShop
- Microsoft FrontPage
- Import and export compliance
- Cross-border Coordination
- Documentation Management
- Cost Analysis
- Document Preparation
- Incoterms Understanding
- Dangerous Goods Handling
- Lean principles
- Multitasking Abilities
- Teamwork and Collaboration
Salary Information - Expected Salary
SGD 4,600 (Negotiable)
Contact Number
94793441
Professional Experience Skills
Diligent Shipping and Receiving professional accustomed to promoting efficient warehouse functions to meet production goals and customer needs. Effective at managing fast-paced work with minimal supervision, including inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities. Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination.
Personal Information
Nationality: Singaporean
Timeline
Import Shipping Executive
Kuehne + Nagel Pte Ltd
01.2006 - Current
Customer Service Officer
OV Container Lines Pte Ltd
01.2004 - 01.2006
Export Shipping Officer
Nippon Express (Singapore) Pte Ltd
01.2003 - 01.2004
Pei Hua Presbytrian Primary School
Fu Chun Primary School
Bukit Panjang Govt. High
Yishun Secondary School
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