SHARON Lee Pui Leng
Summary
Accomplished Senior Sales Executive with success converting leads, exceeding quotas and maximizing revenue with proactive and ambitious strategies. Decisive, passionate and devoted to outperforming expectations. Attentive, resourceful and personable with customers. High-achieving Senior Sales Executive with drive and expertise to handle any sales challenge. Dedicated to consistently surpassing quotas and diligently pursuing and converting new leads to enhance revenue streams. Energetic and committed to top performance. Accomplished Sales Executive with 17 years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships. Dynamic Sales Executive with 17 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations. Detail-oriented team player .
Overview
36
36
years of professional experience
Work History
Senior Sales Executive
Premium Automobiles Pte Ltd
07.2007 - Current
- Streamlined internal processes by working closely with operations teams, leading to increased efficiency within the organization.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Demonstrated products and features to customers, answered questions and overcame objections.
- Attended monthly sales meetings and quarterly sales trainings.
- Negotiated favorable contract terms for clients, ensuring mutually beneficial outcomes for both parties involved.
- Received Top Sales recognition for achieving high number in sales annually.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Collaborated with cross-functional teams to develop innovative solutions that met customer requirements, resulting in higher customer satisfaction.
- Negotiated prices, terms of sales and service agreements.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Contributed to team objectives in fast-paced environment.
- Maintained current knowledge of evolving changes in marketplace.
- Coordinated participation in road shows aimed at increasing brand awareness among potential clients and industry peers alike.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Informed customers of promotions to increase sales productivity and volume.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Set and achieved company defined sales goals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Passionate about learning and committed to continual improvement.
Car Sales Consultant
Komoco Motors Pte Ltd
07.2004 - 07.2007
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Achieved top sales performance consistently by effectively showcasing vehicles and their features to prospective buyers.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Increased repeat business by establishing strong relationships with clients and maintaining regular followups.
- Developed a referral network through satisfied clients and industry connections, generating new leads for the dealership.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Negotiated mutually beneficial deals between the dealership and customers while ensuring adherence to company policies and guidelines.
- Worked closely with the sales team to develop strategies for increasing market share and reaching broader demographics.
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Exceeded monthly sales targets consistently by utilizing effective prospecting techniques such as cold calling and social media outreach.
Sales Executive
Sime Darby , Land Rover
07.2002 - 07.2004
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Listened to customer needs and desires to identify and recommend optimal products.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Increased repeat business by establishing strong relationships with clients and maintaining regular followups.
- Developed a referral network through satisfied clients and industry connections, generating new leads for the dealership.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Car Sales Executive
Motor Image
01.2000 - 07.2002
- Developed customized sales strategies for individual clients, resulting in higher customer satisfaction and loyalty.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Improved overall dealership reputation by providing exceptional customer service throughout all stages of the car buying experience.
- Organized test drives for potential buyers, highlighting key features and benefits of various vehicle models during each drive.
Remisier
Vickers Ballas Pte Ltd
11.1996 - 12.1999
- Proactively responded to market fluctuations, adjusting portfolios as needed to protect clients'' assets.
- Effectively managed high-pressure situations during periods of market volatility, maintaining composure while making crucial decisions.
- Negotiated favorable trade executions, ensuring best possible pricing for clients'' transactions.
- Assessed hourly market conditions to look for hedge and arbitrage opportunities.
- Analyzed market trends to identify profitable investment opportunities for clients.
- Increased client satisfaction by providing personalized investment advice and portfolio management.
- Conducted thorough due diligence on potential investments, minimizing risk exposure for clients.
- Discussed financial options with clients and provided informed suggestions.
- Monitored market trends and developed strategies to capitalize on potential opportunities.
- Enhanced client retention rates by consistently delivering exceptional customer service and timely updates on account performance.
Money Broker ( Forex Broker )
Ashley And Pearce Pte Ltd
03.1988 - 10.1996
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Adapted quickly to changing market conditions, adjusting client strategies accordingly while maintaining open lines of communication throughout periods of uncertainty.
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
- Work well under a fast pace and stressful envirnment
Education
No Degree - A Levels Arts Faculty
St Andrew's Junior College
12.1988
No Degree - O Levels
Tanjong Katong Secondary School
12.1984
No Degree - PSLE
St. Margaret's Primary School
12.1979
Skills
tennis, dancing, reading, music
I am out going and loves the outdoor. Loves to learn new skills and relationship building and meeting new people.
Positive minded and work well under stressful environment.
Timeline
Senior Sales Executive
Premium Automobiles Pte Ltd
07.2007 - Current
Car Sales Consultant
Komoco Motors Pte Ltd
07.2004 - 07.2007
Sales Executive
Sime Darby , Land Rover
07.2002 - 07.2004
Car Sales Executive
Motor Image
01.2000 - 07.2002
Remisier
Vickers Ballas Pte Ltd
11.1996 - 12.1999
Money Broker ( Forex Broker )
Ashley And Pearce Pte Ltd
03.1988 - 10.1996
No Degree - A Levels Arts Faculty
St Andrew's Junior College
No Degree - O Levels
Tanjong Katong Secondary School
No Degree - PSLE
St. Margaret's Primary School
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