Shariz Azim

• Mentored junior team members to enhance their technical skills and ensure timely task completion.
• Collaborated with product owners to define clear user requirements and translate them into actionable tasks for the development team.
• Championed continuous improvement initiatives within the organization by identifying areas for process enhancements and implementing best practices consistently across projects.
• Conducted post-project evaluations and documented lessons learned to continuously improve project management processes within the organization.
• Led cross-functional teams to successfully complete IT projects.
• Implemented best practices to drive quality IT project delivery.

• Streamlined project workflows by implementing agile methodologies, enhancing team productivity and reducing overall project completion time.
• Led cross-functional teams for successful delivery of high-quality software solutions within tight deadlines.
• Improved customer satisfaction by effectively communicating with stakeholders and ensuring timely resolutions to their concerns.
• Evaluated project risks and implemented appropriate mitigation strategies, resulting in reduced downtime and cost overruns.
• Managed budgets, resources, and timelines for multiple technical projects simultaneously, ensuring on-time delivery without compromising quality.
• Mentored junior team members to enhance their technical skills and ensure timely task completion.

• Established team priorities, maintained schedules and monitored performance 6 tech operation team
• L3 support and handle escalations and troubleshooting from network operation team for critical problem/issues

- Support ISP Telecom Brunei core international link and train junior engineers