SYED SALEH BIN SYED ABDUL KADIR ALHABSHI
Summary
Experience with Singapore airlines as valued member of cabin crew. Service-oriented professional with 8 years of flight crew experience. Excellent history of using critical thinking and sound judgment to solve challenges. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Sales Development Representative Trainee
Sales School Singapore
07.2024 - Current
- Proficient in outbound B2B prospecting via cold calling, email and social selling.
- Developed and executed outbound campaigns from identifying ICP through to qualified calls.
- Crafted persuasive sales pitches to communicate value of company products and services.
- Led sales qualification and discovery calls using BANT and Command of Message frameworks.Compiled prospecting list of high value target companies via Sales Navigator and executive outbound strategies.
- Trained under top-performing tech-sales professionals to master essential selling strategies, to over achieve on sales targets.
- Familiar with Sales Technology Tools such as [Apollo.io](http://Apollo.io), ZoomInfo, Lusha, and Salesforce.
Cabin Crew
Singapore Airlines
12.2016 - 07.2024
- Ensured compliance with company regulations to promote a safe environment for travelers and crew.
- Kept abreast of current industry trends and regulations through ongoing professional development and training, ensuring compliance with airline standards.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
- Managed challenging situations calmly, including addressing unruly passengers and handling flight delays professionally.
- Provided exceptional in-flight service, promptly addressing passenger concerns to optimize customer satisfaction.
- Facilitated effective communication between cabin crew members using established protocols.
- Provided compassionate assistance during medical emergencies, administering first aid according to training guidelines.
WSH Coordinator
Lewe Engineering
08.2020 - 01.2023
- Cold calling potential Clients and vendors related to project liaise of workers work permit and also pertaining swab test results.
- Conducted regular audits to ensure adherence to safety regulations, maintaining high level of workplace security.
- Developed risk assessment strategies for various job functions, minimizing potential injuries.
- Fostered open lines of communication between employees at all levels encouraging active participation in safety initiatives, leading to more engaged workforce.
- Compiling individual contractors work safe work procedures and risk assessment.
- Conducting Toolbox Meeting daily before commencing of work.
- Maintained accurate records of safety-related incidents, facilitating continuous improvement efforts across the organization.
- Implemented corrective actions from previous incidents, reducing recurrence rates significantly.
- Streamlined incident reporting processes, enabling faster response times and resolution.
Chemical Process Plant Safety Technician
Sumitomo Chemical Singapore Pte Ltd
01.2014 - 05.2016
- Achieved Certificate in Chemical Safety Plant, 5S Action Course, WSQ Apply Workplace Safety and Health Process Plant, SAKRA Industrial Fire-Fighting & Hazmat Course.Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Implemented cost-saving measures by identifying opportunities for process improvements and resource optimization.
- Supported design tasks with 3D modeling and drawings of facilities, infrastructure and systems.
- Testing different types of chemicals using GC calibrations.
- Modified controls to regulate temperature, pressure, feed and flow of liquids and gases while monitoring outcomes and promoting successful processing
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Assisted in the design and implementation of improved safety protocols, reducing workplace accidents.
- Contributed to the development of preventive maintenance schedules, leading to a decrease in unexpected breakdowns.
Education
Sales School Singapore
07.2024
Diploma in Security, Workplace Safety & Health -
Temasek Polytechnic
01.2024
Certificate of Completion, Managing Conflict -
Singapore Airlines
01.2021
Safe Management Officers Course For Construction -
NTUC Learning Hub
01.2020
Diploma In Business Administration -
KAPLAN Wilkie Edge
01.2016
Higher Nitec In Electronics Engineering -
ITE College Tampines
01.2012
Nitec in Chemical Engineering -
ITE College East
01.2010
Skills
- Software skills: LinkendIn Sales Navigator, Lusha, Apolloio, ZoomInfo, Salesforce, HubSpot, Microsoft Office
- Language Skills; Fluent In English and Malay
Timeline
Sales Development Representative Trainee
Sales School Singapore
07.2024 - Current
WSH Coordinator
Lewe Engineering
08.2020 - 01.2023
Cabin Crew
Singapore Airlines
12.2016 - 07.2024
Chemical Process Plant Safety Technician
Sumitomo Chemical Singapore Pte Ltd
01.2014 - 05.2016
Sales School Singapore
Diploma in Security, Workplace Safety & Health -
Temasek Polytechnic
Certificate of Completion, Managing Conflict -
Singapore Airlines
Safe Management Officers Course For Construction -
NTUC Learning Hub
Diploma In Business Administration -
KAPLAN Wilkie Edge
Higher Nitec In Electronics Engineering -
ITE College Tampines
Nitec in Chemical Engineering -
ITE College East
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