Shabirah Karuppiah
Summary
Dedicated Finance Executive with 12 years of experience in all areas of finance and investment management. Hands-on leader with strong business acumen and analytical mindset to identify and correct underachieving trends.
Overview
15
15
years of professional experience
Work History
Finance Executive
1FSS Pte Ltd (1 Finance Shared Services)
01.2022 - Current
- Manage the AR Team, submit reports, manage GIRO processes, review bad debts, maintain fixed assets, and ensure efficient workflow.
- Implemented financial systems that increased efficiency in reporting, budgeting, and analysis tasks.
- Enhanced company cash flow with diligent accounts receivable management and timely collections.
- Mentored junior finance staff members, fostering a culture of continuous development within the finance department.
- Ensured compliance with all relevant regulations, maintaining accurate records of financial transactions and reporting requirements.
Billing Executive
Government Technology Agency (GOVTECH)
01.2021 - 01.2022
- Streamlined billing processes by implementing automated systems, reducing errors and improving efficiency.
- Provided excellent customer service to clients, addressing concerns and queries related to their bills promptly and professionally.
- Ensured data security by adhering strictly to confidentiality guidelines when handling sensitive client information during the billing process.
Finance & Billing Executive
Universal Singapore Airport Services Pte Ltd
01.2017 - 01.2020
- Streamlined billing processes by implementing automated systems, reducing errors and improving efficiency.
- Provided excellent customer service to clients, addressing concerns and queries related to their bills promptly and professionally.
- Ensured data security by adhering strictly to confidentiality guidelines when handling sensitive client information during the billing process.
- Maintained a clean aging report by diligently following up on overdue accounts and negotiating mutually beneficial payment arrangements where necessary.
Senior Finance Assistant
EM Services Pte Ltd (Sembawang Town Council)
01.2011 - 01.2017
- Optimized working capital levels by monitoring key liquidity metrics daily and proactively identifying opportunities to optimize cash flow utilization within the organization.
- Simplified month-end close process by developing an efficient workflow that reduced time spent on reconciliations and journal entries.
- Managed payroll processing efficiently, ensuring accurate and timely disbursement of wages to all employees while maintaining compliance with labor laws.
Customer Service Officer
SMRT Corporation
01.2010 - 01.2011
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Education
High School Diploma -
Kaplna Singapore
Skills
- Cash Flow Management
- Business Forecasting
- Financial Controls
- Budget Management
- MS Office
- Dynamics
- SAP/ ECC6/ S4 Hana/ RISE
- Digital Workplace- Workflow
- BVAT- Intranet
- OneSpace- Billing Governance Framework (BGF)
- SharePoint
- Oracle
- AX
- MS Teams Zoom
- Simplicity
- MYOB
Timeline
Finance Executive
1FSS Pte Ltd (1 Finance Shared Services)
01.2022 - Current
Billing Executive
Government Technology Agency (GOVTECH)
01.2021 - 01.2022
Finance & Billing Executive
Universal Singapore Airport Services Pte Ltd
01.2017 - 01.2020
Senior Finance Assistant
EM Services Pte Ltd (Sembawang Town Council)
01.2011 - 01.2017
Customer Service Officer
SMRT Corporation
01.2010 - 01.2011
High School Diploma -
Kaplna Singapore
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