Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sean Tan

Summary

Accomplished leader with a proven track record at Netpluz Asia and Principle One, adept in operations management and profit and loss oversight. Skilled in fostering business growth and developing strategic partnerships, I excel in business planning, sales and presales, ensuring significant revenue enhancement and team leadership across diverse geographical locations.

Overview

20
20
years of professional experience

Work History

Head of Business Unit - Communications

Adventus Singapore Pte Ltd
09.2023 - 04.2024

- Manage 4 business units (IP Telephony, Security and Door Access, Cabling and SingTel Channel Partners Alliance)

- Oversee entire 4 business units profit and loss

- Specialized in VoIP, Microsoft Integration with SIP Trunking, Hybrid Unified Communications platform

- Report and provide constructive feedback to senior management team and escalate critical and important issues in an open, transparent and timely manner

- Recruit, train and promote leaders

- Build effective relationship with clients, to sustain revenue

- Manage internal resources to fulfil daily operations

- Managed a team of 16 members across Singapore, Philippines, Indonesia and Vietnam

Business Unit Head

Principle One Pte Ltd
06.2022 - 09.2023

- Manage profit and loss for the business unit in terms of KPI performance

- Specialized in ICT (Network Security, Cloud, Systems, Cyber Security) and Audio Visual (Audio and Video Conferencing solutions)

- Manage multi-million projects for both IT and AV project office fit-out

- Report and provide constructive feedback to senior management team and escalate critical and important issues in an open, transparent and timely manner

- Recruit, train and promote leaders

- Build effective relationship with clients, to sustain revenue

- Manage internal resources to fulfill daily operations Managed a team of 18 members in Singapore

Country Manager

Netpluz Malaysia Sdn Bhd
01.2020 - 02.2022

- Responsible for Netpluz Malaysia business, growth and expansion

- Build effective relationship with clients, to sustain revenue

- Manage vendors and suppliers’ relationship with cooperation from procurement team to ensure the best possible price and support

- Managed team size of 7 in Kuala Lumpur, Malaysia

Senior Director (Co-Founder/ Co-Owner)

Netpluz Asia Pte Ltd
02.2015 - 02.2022

- Establish goals and objectives for sales team

- Specialized in Data (SDWAN, Cloud, Internet Circuits, Firewall, Wireless LAN), Voices (Microsoft Integration with SIP Trunking, Wholesale IDD, VoIP and UCaaS) and Cyber Security (VAPT, Incident Response, SIEM, Managed Security Operations Centre, DDOS Mitigation, Web Application Firewall)

- Recruit, train and promote talents

- Build effective relationship with clients, to sustain revenue

- Manage vendors and suppliers’ relationship with cooperation from procurement team to ensure the best possible price and support

- Develop and implement new services that meet customer needs or change existing offerings to meet changing market conditions

- Managed 5 salespersons for hunter team

Enterprise Sales Manager

Pacific Internet Pte Ltd
04.2013 - 02.2015

- Managed both MNCs and Enterprise companies with services of Data Internet Connectivity, Voice (VoIP), Managed Services (Managed Firewall, Managed Wireless LAN, Managed Switches/ Routers, Server Co-Location, Platform-As-A-Service, Microsoft Azure, AWS Cloud)


Sales Manager - ICT

Principle One Pte Ltd
01.2012 - 03.2013

- Experienced account servicing for top notch financial institutions, with specific focus on Hedge Funds, Private Equities, Prime Brokers, Asset Management.

- Turnkey projects in Singapore. Hong Kong and Malaysia

- Technology design and consultancy for financial start-ups, regional technology management services for international financial institutions

- Cold-calling, hunting, preaching, consultancy , design and build

Sales Manager - Global Enterprise Mobility

SingTel
10.2010 - 12.2011

- Advocator of SingTel's Enterprise Managed Mobility services (EMMS) to achieve a high share-of-mind in the SGO, SingTel's partners and marketplace

- Conduct high impact sales presentations and prepare sales proposal and bid for global RFP

- Engage effectively with all levels across customer's organization to include 'C' level executives

- Coordinate with implementations/ operations team on solutions design and roll-out

- Work closely with Marketing on programs to generate business opportunities and market demands


Team Lead

Pacnet Internet Singapore Pte Ltd
08.2006 - 09.2010

- People management, observe daily operations

- Manage a team of 5 telesales

- Manage key accounts mainly from manufacturing, retails, hospitality, FMCG

- Working with presales engineers for customers' computing needs and bridge it with tailored network solutions

- Constantly keep abreast with technology development for both domestic and regional data services


Commercial Account Manager

Starhub
12.2003 - 07.2006

- Handle commercial services such as ADSL Broadband, SDSL Broadband, Switch Ethernet, Dedicated Leased Line, Server Co-Location and IPSec Services

Education

Bachelor - Communications And Media Studies

Murdoch University
Singapore
08.2017

Skills

  • Operations Management
  • Profit and Loss Management
  • Business Planning
  • Business Development
  • Presales

Timeline

Head of Business Unit - Communications

Adventus Singapore Pte Ltd
09.2023 - 04.2024

Business Unit Head

Principle One Pte Ltd
06.2022 - 09.2023

Country Manager

Netpluz Malaysia Sdn Bhd
01.2020 - 02.2022

Senior Director (Co-Founder/ Co-Owner)

Netpluz Asia Pte Ltd
02.2015 - 02.2022

Enterprise Sales Manager

Pacific Internet Pte Ltd
04.2013 - 02.2015

Sales Manager - ICT

Principle One Pte Ltd
01.2012 - 03.2013

Sales Manager - Global Enterprise Mobility

SingTel
10.2010 - 12.2011

Team Lead

Pacnet Internet Singapore Pte Ltd
08.2006 - 09.2010

Commercial Account Manager

Starhub
12.2003 - 07.2006

Bachelor - Communications And Media Studies

Murdoch University
Sean Tan