Sathiya Prabhu

• Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
• Configured hardware, devices, and software to set up work stations for employees.
• Enhanced system performance by troubleshooting and resolving software, hardware, and network issues.
• Improved help desk ticket resolution times through diligent prioritization of requests based on urgency level.
• Patched software and installed new versions to eliminate security problems and protect data.

• Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
• Configured hardware, devices, and software to set up work stations for employees.
• Monitored system performance to maintain system integrity.
• Analyzed issues to identify troubleshooting methods needed for quick remediation.
• Enhanced system performance by troubleshooting and resolving software, hardware, and network issues.
• Improved help desk ticket resolution times through diligent prioritization of requests based on urgency level.

• Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
• Wrote, reviewed and edited technical document in accordance with template requirements.

• Collaborated cross-functionally with diverse teams to achieve shared objectives in a timely manner.
• Actively contributed ideas during strategy sessions that resulted in increased member engagement.
• Contributed to the development of innovative tech solutions within tight deadlines, meeting client needs.

• Handling baton,handcuffs as well as having self defense learnt for safety
• Ensuring fitness as IPPT requirement is a neccesary
• Prowling everyday to ensure camp security
• IPPT gold must be achieved regularly.

-Handling of pets and cleaning the pets enclosure.

-Handling customers as well as explaing to customers about product details.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.