Santo Johnson
Student
Summary
I have great experience as an international student and part-time employee in various roles through out my student life journey.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Sales Assistant
Provider Stores Pte. Ltd
11.2022 - Current
- Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into team.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Supported store management with administrative tasks such as scheduling appointments or updating client records.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Service Crew Member
Burger King
07.2022 - Current
- Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Restaurant Team Member
Picotin Fairways
04.2022 - 06.2022
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Utilized POS system to receive and process food and beverage orders.
- Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
Education
Diploma in Engineering Systems And Management
REPUBLIC POLYTECHNIC
9 Woodlands Ave 9, Singapore 738964 04.2022 - 05.2025
Higher Secondary School Education
St Antony's Higher Secondary School
India 06.2018 - 03.2020
Secondary Education
Holy Child Convent English Medium Higher Secondary
India 06.2017 - 03.2018
Skills
Served as student volunteer
Problem-solving abilities
Time Management
Team Cooperation
Creative Thinking
Accomplishments
- Leadership - Member of SEG club, Republic Polytechnic
- Leadership - Institution of Engineers, Singapore
- Representation - For several school program
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 4 students for FYP in the development of Shell Eco Marathon Vehicle Telemetric Unit.
Certification
CertificateOfCompletion_Project Management Foundations Small Projects
Timeline
CertificateOfCompletion_Project Management Foundations Small Projects
04-2024
Sales Assistant
Provider Stores Pte. Ltd
11.2022 - Current
Service Crew Member
Burger King
07.2022 - Current
Restaurant Team Member
Picotin Fairways
04.2022 - 06.2022
Diploma in Engineering Systems And Management
REPUBLIC POLYTECHNIC
04.2022 - 05.2025
Higher Secondary School Education
St Antony's Higher Secondary School
06.2018 - 03.2020
Secondary Education
Holy Child Convent English Medium Higher Secondary
06.2017 - 03.2018