Chong San San

• Assisted in recruiting, hiring and training of team members.
• Scheduled staff for shifts, taking into account customer traffic and employee strengths.
• Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
• Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
• Conducted equipment and vehicle checks to maintain continuous and safe operation.
• Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
• Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
• Transferred patients safely and securely to medical facilities for continued care.
• Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
• Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
• Performed intubations to secure airway in patients under respiratory and cardiac arrest.
• Dispensed medications and monitored patient responses for adaptive treatment.
• Achieved team goals through formalized training plans, coaching, and performance management.
• Analyzed customer feedback and identified areas for improvement to drive business success.
• Interacted well with customers to build connections and nurture relationships.
• Trained and guided team members to maintain high productivity and performance metrics.

• Perform ambulance transfer of stable P2, P3 & P4 patients who are medically fit for inter-hospital transfer.
• Perform ambulance transfer of patients for discharge from inpatient wards and A&E.
• Ambulance ferry of patients' to-and-from for SOC medical review appointments.
• Daily checking and upkeep of medical equipments in ambulances. Ensure that the medical equipment are functioning and in good working conditions according to MOH inventory guidelines.
• Check all equipment to ensure that they are updated according to Preventive Maintenance schedule.
• Maintain infectious control standard for ambulances after each transfer cases.
• Preparation and assisting doctors for surgical procedures, surgical instruments and medical equipment required.
• Clear up the treatment room and dispose of any waste material into biohazard or general waste bin accordingly. Pack and re-sterilize of instruments.
• Maintain infectious control standard for all surgical and medical procedures.
• Keep inventory of consumable supplies in the department and replenish accordingly to the Par Level set.
• Assist in medication dispensing and payment collection.
• Administer nebilization, oxygen therapy if required intramuscular injection as per ordered, perform ECG, glucometer, urine dipsticks test, nasogastric tube insertion and wound dressing.
• Assist the nursing staff on P1, P2, P3 & P4 area in performing intravenous cannulation, blood taking, perform clinical or physical health assessment and admission of patients to inpatient wards.
• assist in clinical administrative duties such as answering of phone calls, registration and discharging patients.
• Observe legislation and policies according to JCI standards example like infectious control measures, fire and safety precautions.
• Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
• Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Educated patients and family members on medical treatments and therapies for informed support.

• Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
• Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
• Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
• Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
• Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Conducted equipment and vehicle checks to maintain continuous and safe operation.
• Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
• Transferred patients safely and securely to medical facilities for continued care.
• Responded to daily emergencies and worked alongside EMTs.
• Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
• Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.

• Collected specimens, delivered to lab and brought results back to clinical team.
• Accepted cash payments, adjusted balances and submitted records to accounting.
• Coordinated patient movements through clinic from waiting areas to examination rooms and phlebotomy stations.
• Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
• Helped front desk staff register and process patients.
• Prepared examination rooms at start of shift and executed quick turnovers between appointments.
• Set appointments for patients and reached out to reschedule appointments due to provider availability.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Taught patients about medications, procedures, and care plan instructions.
• Oriented and trained new staff on proper procedures and policies.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Helped improve patient outcomes by educating and advising on relevant treatments and care.
• Measured patient spirometry.
• Prepared lab specimens for diagnostic evaluation.

• Administered medications via oral, IV, and

intramuscular injections and monitored

responses.

• Directed patient care by initiating and

following through with plan of care,

continuing care, and discharge instructions.

• Assessed physical, psychological, physiologic,

and cognitive status of patients.

• Performed various nursing interventions such

as wound dressing, vital sign monitoring, and

specimen collection.

• Educated patients, families and caregivers on

diagnosis and prognosis, treatment options,

disease process, and management and

lifestyle options.

• Monitored patients' conditions and reported

changes in physical presentation,

appearance, and behavior to discuss

treatment with physicians.

• Implemented medication and IV

administration, catheter insertion, and airway

management.

• Developed and implemented individualized

patient care plans for optimal outcomes.

• Coordinated patient discharge planning to

provide post-discharge patient care,

promoting healing and recovery.

• Collaborated with physicians, pharmacists

and therapists to deliver quality,

evidence-based care.

• Conveyed treatment options, diagnosis

information and home care techniques to

patients and caregivers to continue care

consistency.

• Implemented care plans for patient treatment

after assessing physician medical regimens.

• Monitored patient reactions after

administering medications and IV therapies.

• Communicated with healthcare team

members to plan, implement and enhance

treatment strategies.

• Educated family members and caregivers on

patient care instructions.

• Documented treatments delivered,

medications and IVs administered, discharge

instructions, and follow-up care.

• Administered medications and monitored patient vitals to ensure optimal health outcomes.
• Developed personalized care plans based on patient assessments and family input.
• Educated patients and families on disease management and preventative health measures.
• Administered medications and oversaw activities of daily living such as bathing, hygiene, and ambulation.
• Assisted clients with activities of daily living, fostering independence and improving their overall wellbeing.